5/9/26
Disappointing Move-Out Experience
I lived here for 8 months, and unfortunately my move-out experience was extremely disappointing. My lease was for 9 months, but I had to leave the country after 7.5 months due to urgent personal circumstances. Despite this, management showed no flexibility or understanding and continued to pressure me to pay the final month’s rent, even though the unit remained vacant for approximately 45 days!!!
On top of that, they deducted the full amount of my security deposit for cleaning, claiming the... cost matched it exactly, which felt highly questionable and lacked transparency.
I would strongly recommend thinking twice before signing a lease here. Unless you are absolutely certain you will stay for the full term and are prepared to almost certainly lose your deposit, this may not be the right place.
Review from Apartments.com
Property Manager at The Flats at 249 Downtown responded to this review
Thank you for sharing your feedback and for detailing your experience during your move-out process. It’s clear that your personal circumstances made this a challenging situation, and we’re sorry to hear that the outcome did not meet your expectations... . Your comments about communication, flexibility, and deposit transparency are important, and we value knowing how residents feel about these aspects.





