Arches On The Lake Student Living

Good luck getting anyone to answer your phone calls or emails!
At the front office they’re completely unorganized chaos and unwilling to help their tenants in addition to being extremely rude and disrespectful to them— can’t tell you how many names I was called!
Move in day was nothing shy of a disaster. We were only give 1 key and not to mention the pool being closed ALL SUMMER for “maintenance” even tho nothing was ever going on there! Yet again something we paid for and never got.
On move... in day, the apartment was DISGUSTING!!! Definitely hadn’t been cleaned at all since last person lived here. And on move out we had to have it spotless and cleaned in order to prevent charges. The paint looked like a 2 yr old had done it. I’d upload pics but that’s turned off on here...
Food left in cabinets rotting, bathroom items in drawers and cabinets, cat hair everywhere, dead bugs, etc.
missing door knobs/ drawer pulls as well. Paint EVERYWHERE on the floors/ furniture in addition to everything else!
Also many code violations… (exposed wires above open water, moldy AC unit (that they refused to fix even after seeking medical help, etc.)
Also HEAVY police presence and extreme violence. I can’t tell you how many nights I was awoken by fights, sirens, or even gun shots!! Save your money and go somewhere else!!! Read More

In my experince living there was poor upkeep of the apartments. They had roaches and rats mold and mildew in the apartments. They never fix anything. I lived there months with leaking water heater etc.

The staff will neither co-operate nor will try to give solution to your problems. They also charge unnecessary utility charges from existing people staying in apartment, for empty rooms which (The park at lakeside) could not find people. Bad Service! No concern for other’s problems.

They just want me to pay! Pay! Pay! Pay! Pay!!!! Finally, I found a guy to take my lease, the office still asked me to pay the $200 relet fee. I argued with them, but they never replied anymore. I rejected to pay for this $200 fee, then they took $200 away from my deposit, also, they never returned me back the rent of $369 that I paid for the Aug, even though I didn’t live there for one single day. One more experience from my friend who also lived in the lakeside. She matched with a roommate who... live with her husband and their 6-month baby. It is a female apt, and she needs to share the bathroom with three of them. My friend is allergy to smoke, so she chooses the non-smoker apt for the roommates preference. Yes, even in this situation, the office assigned the smokers to her. She coughed a lot and cannot sleep, but the office just never replied.
2. The problem of cleaning. You can never image how many roaches there is in the lakeside. We asked pest control service several times, but it never works. We tried almost all of the products in the market to kill roaches, but they are still active. Even when I’m sleeping, the roaches are on my body to wake me up with screaming. In the living room, if you sit in the sofa, and leave your slippers on the floor, and in 10 min, you will find more than 4 roaches in or on your slippers. ROACHES EVERY WHERE. In your bed, in your shoes, in your closet, and also in your food.
3. The management. They never try to help you solve the problem; they just want you to pay more money. As I said in the first problem, no matter who lead to the issue, if you argue with them, they never reply; if you try to move out, oh sorry, please pay extra money. The management group is in a big mess. If you try to argue with them in the office, they are rude, loud, and keep talking to stop your conversation, they even don’t listen to you. They talk loudly to cover your voice, to stop your words.

I promise every single word that I said is true. Please do not try to move in this place, even though the price is low. But you should know, cheap is cheap. It must have reasons that make it so cheap.
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These apartments are old and infested with roaches. The roaches come out at night time so if you view an apartment during the day time everything will look fine. The manager Patrick told me that he could not mail a check to my address on campus at UGA. I provided him with another address in Athens and he never sent it the refund. Roaches and poor management!