4/25/19
Terrible
If I could give them 0 stars, I would. The apartments look nice on the outside however, the interior is not up to par. First of all, there's dog poop everywhere you look. They refuse to change things like carpet or repainting the walls after renewing for many consecutive years. Their response to attending emergency situations like a water leak is slow and is not seen as a priority. It is absurd and crazy to think that you pay a significant amount to have maintenance available when necessary.... Another issue I have with these apartments is the stench of the dumpster. A couple of feet away from the pool you can smell the dumpster and that is not routinely cleaned out as mentioned. There's always furniture laying around the dumpster along with trash bags! If you plan on renting here, make sure you do not get the apartment near the dumpster because the smell never goes away! As soon as you walk out in the morning, the first thing you smell is the dumpster. In addition to that, they covered up an old pool to build a dog park. However, the dog park is not used as much as you would think. I think they should have invested in building a kid's park to avoid having kids playing in the parking lots where lots of cars pass by. The one good thing about these apartments is the location and its proximity to local grocery stores like Kroger and Sprouts. I think that if you pay at least 1,300 you should be able to live comfortably and treated with ultimate respect as you are the tenant.
Review from Apartments.com
8 People Found This Helpful
Property Manager at ReNew Chastain responded to this review
Thanks for taking the time to leave us your feedback. We strive for five-star customer service here, so we're disappointed to learn we've failed to hit the mark with you on this occasion. We'd love for a chance to change your perception of our... community, so if you could reach out to us in the office at your earliest convenience, we'd greatly appreciate it. Hope to speak with you soon. - One Sovereign Place
