The Preserve At Mill Creek

Not friendly. Not pet friendly. Just make sure your friendly dog doesn’t accidentally get loose. You will get evicted!! On top of that … Expect poor quality, False advertisement! Asked to look at the unit before you put your down payment on it!! Expect air-conditioning to go out and be without air conditioning for about 3 weeks!!

They can keep putting false advertisements on here but I will keep pursuing!!

Over priced crap hole! The toilets are not even installed properly. I have pests they can’t keep in control and maintenance drags on everything!

The inside of these units are awful. Maintenance and management keeps letting trash spill over into the streets despite being told. My neighbors and I still do not have working air conditioning. Please find another apartment! These units are poorly managed and slapped together. They will make you pay for their contractors crappy work! Once you sign the lease they will take advantage of you!

All in all, it’s not the worst. The floor in our living area and kitchen are uneven, and not quite half the doors close properly. Front door, one bedroom, full bathroom, closets in both rooms, and laundry closet doors all either don’t latch, are a giant pain to get it to latch, or don’t close fully due to either improper mounting or uneven framing of the doorway.
Luckily we got put in an updated unit, but the bathrooms weren’t updated, Just painted. We had a leak in our ceiling that we tried to… get maintenance to fix but eventually gave up on. Tried to get them to fix the weather strip on our front door so it didn’t let in so much outside air (you can literally see light through the crack) and the poor dude messed it up. Had to fix it myself with the improperly installed strip left behind (it was backwards).
Lots of insulation issues due to old windows and even older sealing around them. The top level is always several degrees hotter year round. Great in winter, a nightmare on sleep and utilities in the summer.
The walls are incredibly thin so you WILL hear your neighbors and outside noises even in inside units.
The wall that the fridge sits against and some cabinets are mounted on is straight up unstable.
The positives I will give- the units are quite spacious, and look decent with the color combo of walls, flooring, and appliances.
Stainless is a nice luxury to have. The stove works wonderfully (I’m an avid cook) and the kitchen is great. Cabinet space is a huge plus.
Management is generally very responsive and fast to get back to you, regardless of the issue.
The AC is fantastic, never had a problem with it and we run it hard keeping the house cooler than most.
They are diligent about fire safety and ensure that routine alarm testing and fire extinguisher checks are carried out regularly. Combined with the mandatory insurance policy I feel quite safe when it comes to fire safety.
There is a pool that seems well maintained (never been).
Management is very communicative with tenants about inspections, testing, grounds maintenance, and anything to do with general community policies.
Generally speaking I enjoy living here and don’t see myself moving any time soon, but I wish they’d do the general maintenance and unit improvements to make it feel like it’s actually worth the rent they charge. I’m sure that’s on the owners of the property and not management itself so I have no qualms with them personally, but it could definitely use some work. Read More