Hancock Ridge Apartments

So these are NOT 49 West/West 49 apartments anymore. I’ve been a resident for several years here now, been through 3 different property management companies…. The latest property management group as wisely decided to change the name of the complex, distancing themselves from past impressions and reviews of the old property and it’s management.

I gave this review five stars not because I believe they are perfect in every way, but because they are hard at work making it that way! In the very... short time, since they have taken over, there has already been more maintenance, upkeep, and other work done to the units that I have seen in the past 3+ years! I have met most of the staff, and they all seem to be knowledgeable, professional, and care about the property and its residents.

Keep up the great progress! Read More

Renter beware: The two story town houses are cute little units that have great potential. They are a bit dated and could use a facelift both inside and out. The problem is with maintenance. If you have any problems do not expect them to be fixed in a timely manner. Do not expect that someone will answer the emergency maintenance number when you call. Do not expect the property manager to be on site during posted office hours. Do not expect management to help you out in case of a major... maintenance issue such as your HVAC unit going out. In short, do not expect management to care. Especially since the current management company’s address as listed with the secretary of state’s office is an empty lot.
This is a cute out of the way place that has great potential but until management/owners care about the property and its residence it will continue to go downhill.
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Do not move here!!!!! Save your energy and most importantly your money!!!!!!!!! The management sucks!! We were move into an infested apartment. First noticing all of the roaches. We called SEVERAL times asking for someone to come out and spray! We kept getting promises that someone would and no one ever did. We ended up bombing our own apartment. What’s the point of management and maintance? Shortly after I begin to get bit by small black bugs that I later found out were bed bugs. I called... multiple times about that as well. Two people came out twice telling us we had bed bugs but have not come to spray! This was the worst move of my life and we’ve only been here two months. Do not be fooled! Worst place ever!!!! Read More

I've been here for Close to a year now and I love it here the management is great she is friendly and listens to you when you need something done at your apartment . It's quiet and a great place for kids .

I've been living at 49 West for about three years now. I really like it. Its quiet and very low key. I'm on my third year teaching so its is important that I live in a place that is affordable and safe. 49 west is both of those things. Its also very convenient. Mendi the apartment manager is very kind and approachable and she tries to accommodate and you the best she can when there is a maintenance issue or anything else that you possibly need help with.