5/13/26
Steer clear- management won't respond/remedy issues
I would strongly caution anyone considering living at The Hue (Atlantic States Management).
During my daughter’s 21-month lease, she experienced extremely high and inconsistent electricity bills for more than half of her time there. Despite repeated emails, maintenance requests, and multiple visits to the front office, the issue was never properly investigated or resolved in a timely manner. We were eventually told—after months of frustration—that the HVAC system was faulty and needed to be... replaced.
While the unit was ultimately replaced, this only occurred after an extended period of inaction, including time without heat. In the meantime, my daughter incurred thousands of dollars in excessive electricity charges. Georgia Power confirmed that the usage was well outside the normal range for an apartment of that size and pointed to equipment issues.
What is most concerning is that, even after acknowledging the problem, management has not taken responsibility for the financial impact. Compensation that was promised has not been provided, and there has been no meaningful resolution to date.
Additionally, it is incredibly frustrating that there is no accessible phone contact information for management. This lack of transparency and accessibility makes it unnecessarily difficult to address urgent issues.
This experience reflects a serious breakdown in responsiveness, accountability, and basic customer service. I would not recommend The Hue to students or families looking for reliable and responsive housing.
Review from Apartments.com
1 Person Found This Helpful


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