Reserve at Stockbridge

ASK FOR SARAH! . At first not so great at first I dealt with an agent named SHAMIRA but She never got back to me, I had to constantly keep up with a move in date an entire month had passed by she never told me if I was approved for my application, she was inconsistent and rude. I finally received a call from the complex from another agent named SARAH is who I dealt with through my entire move-in process and she has been AMAZING! she is the only reason I decided to go ahead and rent here she… keeps me updated and well aware of any changes. To my understanding, this is new management and yes there might bet a couple of issues but where isn't there, overall I am Currently Happy living Here. Read More

• Never in office. Or office is closed
• Phone calls usually go straight to voicemail. Calls aren’t returned.
• Emails are never responded to.
• Pest control is non-existent. Constant issues with ants and roaches.
• Police presence at least once a week.
• Dogs roaming not leashed.
• Bathtub walls peeling, when they say “updated bath” it just means they have re-sprayed the tub.
• Garbage receptacles always full with mattresses, couches, stoves, and overflowing garbage bags
• When expecting a… maintenance call you aren’t always informed when and what time the person will arrive and enter your apartment.
• Pool area never supervised. Children unattended. Young adults (high school aged) smoking marijuana at the pool.
• Rent is not advertised price, and some renters pay different (aka lower) rent than others.

I am locked in my lease for a few more months, but if I could I wouldn’t have stayed for another year lease.
Office personal and interaction with tenants are terrible. Horrible communication by all means, in person, phone calls and via emails. Read More

I moved in exactly two months ago ! The two ladies in the office (Felicia and Alyssa ) have been very nice and professional... to an extent . Any issues I’ve had with my apartment I let them know, and maintenance has come over that same day or within 24 hours to fix it . The only thing I HATE is how the garbage looks ! It Looks bad ! People keep throwing their couches and bed mattresses out and it looks BAD because management Will not call the appropriate garbage dispoal to remove it ! I… understand it may be frustrating because the residents know that’s not how they should leave their couches but ! I have heard from other residents that it has been like that for months now ! When I came to look at the place the management (Felica) told me it would be removed soon .. so she therefore lied to me . I love the long windows in my apartment however they needed to be repplaced. Management (Felicia ) told me she would replace them
.. i trusted her .. two months in only ONE has been replaced and EVERY TIME I CONTACT her VIA EMAIL ABOUT IT she says” someone will
Be out tomorrow) and no one ever comes. I I seen her yesterday and she put her head down and walked right pass me as if she didn’t see me ! I lost all respect for her because I perceived her to be a honest person . They are putting a gate up to the complex and have fixed other things like the gym ect . So it really appears she rather go into the budget to fix the outside which is wonderful ! However don’t promise a resident that you will fix something in their home and then dodge me every time I inquire about it ! Other than that the place is okay ... I highly doubt I will renew my lease though ! Not much noise from neighbors and everyone seems friendly and respectful. Read More

The community appear to be very nice and friendly. I have visited the community a few times trying to make a decision and each time the young lady has been very nice. Unfortunately, everytime I visit there is nothing for me to view which is making it hard to make a decision but each time I have been sitting in the office I have not heard one resident come in and complain about anything. I always see maintenance in and out and he appears to be handling business.