Monterra Townhomes

These are old buildings that are falling apart. The new management is slowly renovating units as people move out but cuts corners and does the bare minimum when flipping units. The outside of the buildings look very shabby with peeling paint, etc. The pool was broken all of last summer. You are required to pay an amenity fee of about $75 monthly whether you use the amenities or not. The yards are rarely taken care of. Tree branches fall and aren't picked up for months. The staff does the best… they can with the tools they are given but there is never anyone available when you call or in the office and forget about getting any problems solved on weekends. Work orders go weeks before things are repaired. if you complain, the office staff will tell you that the maintenance crew has too much on their plate. Multiple neighbors have had plumbing issue and floods. The garages are nice to have but you can't fit more than 1 car if you want to store anything else. If you move here, plan on it being temporary. These buildings are not meant for long-term renters. Read More

I have lived at Monterra for almost 8 years. I’m currently paying an extra $200 a month for rent because the staff doesn’t respond to emails to renew my lease. Their phones were broken for two months u til a week ago, but they still don’t answer them anyway. Many turnovers in management with no warning or communication. Any major maintenance issue will get you severely gaslit or straight ghosted. The current corporate landlord has only paid to fix cosmetic issues, not the issues that matter.… Issues like: these units are all mold contaminated and the plumbing needs to be totally gutted and replaced. Only half of your building will have gutters. Screens are garbage and worthless and there is a huge spider problem from the canal that’s a stone’s throw behind the development. No snow removal and there are still leaves from the fall all over the place so you track them in year round. The landscaping is overgrown and unkempt. They cut down 50+ trees this last summer instead of maintaining them properly. You will have to purchase kitchen storage and there is zero counter space. Apartment size fridge. Ancient appliances. Water damage. Filthy upon move in. Hair painted to the yellow walls from previous tenants. I’m sick from mild illness and desperate to move but the rental market is a racket so it makes it a bit difficult. Steer clear of this place. Any of the good reviews are from people who used to work and live here. Read More

One of the worst places I've lived, def ranks in top two. Terrible insulation in summer and winter. AC units are old and barely effective. Kitchen cupboard space tiny so I needed to buy shelves. Tiny living room because you are getting a garage. Staff turnover in both the office & maintenance. A new maintenance guy asked to borrow my dustbin and broom to sweep up the excess asphalt that was put down this week. All money is spent on renovations, but not the core things that matter most to… residents like a secure mailbox (see pic). I first asked about the mailboxes on 4/21 and today is 7/12. The gym, Amazon lockers and spa were shut down for at least two months for renovations and zero concessions made. The ridiculous part is the old gym equipment is still there. If you live close to Federal Way be prepared to vacuum up the fine dust from the dirt company across the street. Some neighbors are weird and unfriendly. Some like to rev their car engines or motorcycles or blare loud ranchero music from their car on weekends when staff is gone. Zero notice on fence replacement and less than 24 hours notice for new asphalt. All care seems to be on making cosmetic upgrades. Read More

I recommend Monterra Townhomes to anyone seeking a beautiful and spacious unit with attached garage. Beautiful colors and interior layouts luxurious and cozy. I’ve lived here 2 years in comfort and quiet with beautiful views. The grounds are well kept and pet friendly.
The staff is prompt and professional, I appreciate the care of this property and cleanliness. Location is on point with shopping across the street. Boise City and BSU close by for events. I love the access and clean fitness room… and pool/spa are kept clean. Comfort level here is amazing, I’m happy living here. Read More