10/11/25
Verified Renter
Greystar doesn't care about fixing anything in this complex. All they want is our money. Allied and Roto-Rooter have informed this complex that they need to replace the piping in this building, but they REFUSE to do so, which is why my apartment floods every other month, sometimes two or three times in one weekend. I have been here for 4 years, and this is the WORST place I have ever lived in. I have never lived in such conditions. I have NEVER submitted so many work orders in my life that don't... get addressed, but in the system, they show as completed. I have requested to be moved to another unit with the management team multiple times, and I still have not been moved. As long as you pay your rent, nothing gets fixed.
SO I DO NOT RECOMMEND LIVING HERE IN FOX POINTE APARTMENTS!!!!!!!!!!!!!
Review from Apartments.com
Property Manager at Fox Pointe Apartments responded to this review
Hello Anonymous -
We’re truly sorry to hear about your experience and appreciate you taking the time to share your concerns. Your feedback is very important to us, and we understand how frustrating maintenance issues can be. Please know that our... goal is always to provide a comfortable living environment and responsive service for all residents.
We would like the opportunity to review your specific situation in more detail to ensure your concerns are properly addressed. At your convenience, please reach out to the management team directly at 630.820.2700, or stop by the office so we can work toward a resolution together.
Thank you for your patience and for being a resident of Fox Pointe Apartments.
Kind regards,
The Fox Pointe Management Team















