Lake Shore Plaza

Hallways full of trash, elevators are so slow, the package room is a full on disaster with hours from 8:30-6:30, so if you have any commute for work - good luck getting your mail until the weekend when the package room is open 8:30-3:30 and closed on Sunday. Horrible management even though they’ll tell you they’re in a transitional period.

Hallways always smell like weed which isn’t a big deal but they send emails constantly threatening to terminate your lease due to smoking on your floor,… while not doing anything about it.

Hot tub hasn’t been open for over a year - “amenities” are honestly so underwhelming. If I hadn’t moved here from out of state sight unseen, I would have NEVER moved into this building. Read More

Wish I could put 0 stars. Would never recommend living here for many reasons. One example is their staff are not equipped for emergency situations, such as a water leakage. If you put in a service request, you’ll be lucky if someone contacts you/ tries to help within 24 hours. Furthermore, it didn’t matter if we had elected “do not enter” if we weren’t home because janitorial staff entered regardless. Lastly, their staff is very rude. Don’t believe me? Try calling to speak with the front desk or… management. LOOK ELSEWHERE! Read More

Simona, one of the leasing managers, has made my experience here terrible. She is not only incompetent and caused us headache with anything lease-related, but also would lie straight in your face to keep her job. 1) She wrongfully sent a direct email to me and my roommate with a lease cancellation contract including our names and apartment number, as well as the move out date and a $4,300 lease cancellation fee. When I confronted her because we never communicated anything about cancelling our… lease, she claimed she already apologized even though she never sent the email and blamed it on us for reading her emails "too personally." 2) As our annual contract is up, she sent us an email saying our renewal rent would only have a 3% increase. However, when I was almost done signing the new contract she sent over, she said my new renewal rate went up to 14% (few thousand dollars difference), and that the 3% was just a generic mass email sent to all everyone to remind them of lease renewal. What a massive bait and switch! I'd be more understanding if she's acts even a tidbit accountable toward her mistakes/false communications which has caused us tons of stress and thousands of dollars on rent. However, what frustrates me the most is that not only is she unapologetic, but also blames us for every mistake she ever makes, which is utterly immature and unprofessional. I might as well say: Simona, this is just a generic review, not to be taken too personally! Read More

I have had the pleasure of living at Lake Shore Plaza for more than ten years. I have a beautiful apartment that I can truly call home. The staff is friendly and very accommodating. Repairs are handled immediately. The building is clean and quiet. Everybody delivers to my door and this IS where the good food is! Easy transportation around the city and super close to fantastic shopping. And there is my view.....the lake, The Planetarium and The Sears Tower from my window. I have been very happy… here for ten years and plan on being here from now on! Read More