Willow Run of Crest Hill

I left after a year while having no problems until they deducted 150$ for cleaning charges even though I left it clean with picture evidence but was told, you signed a contract so theres nothing we will do'. The place was spotless but just because I signed, they say they can get away with overcharging me for cleaning even though my 15 pictures show a clean apartment.

Just not worth your money. Bad location, extremely rude management and just loud neighbors everywhere.

Took them 6 months to care about a cockroach problem. First two times we complained they told us, without visiting, to clean our apartment. Twice we threw out everything in our pantry and bleached out silverware and nothing happened. We were one of the last on our floor to stay - management was largely hands off and even this there was mold on all of the window sills the price point and location was good - but we finally left when they started renting out the empty apartments without telling… them about the roaches. (The newly wed couple that moved in across the hall were sure in for a rough surprise.) Everything is buckled and times - and that's clear from the opening contact you sign - but they will try to charge you for things that aren't on the list. When out dishwasher broke we were willing to pay for the repair -as started in the contract- but they tried to charge us for the replacement - not on the contract- even though it was over 15 years old. It's hard to find anything in this price point, do I understand why people move here, but if you can afford something more then go there. Read More

Horrible tatics and practices. Think there better then others . needs major updates inside ... bad expierence .. stay away