West Mound Apartments

I lived there and on January 1st water was pouring into my apartment because the person upstairs was letting water run over a ham and forgot. I lost food and it was a mess and they never reimbursed me. I moved out April 18th and they still hadn’t fixed the ceiling. They double charged me for a floor cleaning which should have never happened. They are perfectly fine taking your money but don’t want to reimburse you.

Went to a viewing, the woman was rude before we even entered the office and rather unkindly told us we had parked in tenants’ spots and asked us to move, which is understandable of course but she wasn’t understanding of the fact that there was no signage or indication to park elsewhere. The guy behind the desk was weird, he looked like he was trying to appear professional but had on oversized sweats. Which I’m not hating on no one’s sweatpants, but it just wasn’t the right vibe. The whole... experience made me uncomfortable and it seemed like they were attempting to look well-rounded and put-together while actually being sketchy. Read More

I’m retired. This is my first time Im living in an apartment. It’s an awesome experience for me. Yes it’s new owners. I see a lot of repairs being done. It takes time. My place is comfy and homey. And the maintance guys are awesome. They don’t hesitate to get back with you and get the problem fixed for you. I’m so glad I chose to live here.

Overall, a good living experience. Property upkeep could be a little better. The location of the property is ideal.

I moved here from out of state. The day I was supposed to move in I wasnt allowed to have my keys at noon as the lease stated because the carpets were still being cleaned.

When I showed back up at 2pm with my movers in tow, the property manager was still in my apartment cleaning it. She explained that she wasn't sure what happened but it never got cleaned nor painted.

God bless her for trying but the apartment REEKED of cigarettes and still does. To make matters worse the kitchen cabinets are... cheap fiber board and stained with food and grease. Its an uncleanable surface.

I was promised a phone call either Friday afternoon or Monday. Never received it. Would I recommend this complex? Currently that's a big heck no. If they make anything right I will update this review.

If I could submit pictures of the cabinets I would post them. They are disgusting. Read More