7/25/25
Avoid This Place – Save Yourself the Headache
If you’re considering moving here, do yourself a favor and look elsewhere. This property is run by extremely incompetent management. Since the day we moved in, we’ve faced constant issues — including water leaks, poor air conditioning on the second floor, and worst of all, a severe cockroach problem.
We had to get the Health Department involved just to get basic issues addressed. Communication is nearly impossible — management consistently ignores emails and avoids accountability.
This place... has been a complete nightmare. Please don’t put your family through what we experienced. You deserve better.
Review from Apartments.com
Property Manager at Westminster Apartments and Townhomes responded to this review
Thank you for your review. We’re committed to maintaining a healthy living environment and address any reported pest concerns as soon as we’re made aware. Pest control was promptly scheduled following the most recent request, and we remain available... to assist with any additional needs. If the individual who submitted this review is a current or former resident, we invite them to contact us directly so we can provide support. For added assistance, our corporate resident services team is available at residentservicesIN@monarchinvestment.com.