Clearwater Farm

The apartments are really spacious and the office staff is nice

I lived in this terrible place for almost 7 years as my office was few min away. The management is very rude...they always try to get advantageous on innocent tenants. After I left the place, they sent me list (After one month)to pay for Carpet (50%), vinyl floor, counter tops, and cabinets doors saying they changed the color and had some scratches- I didn't even had a dog or a child. Before I lived in this place, somebody was there for 3 years. For ten years old items, this bad management… asked me money for something that I was not responsible; even for the cheap carpet which is at least 7 years old. They didn't count anything for ware and tare: they take money to maintain their property from innocent out going tenants.

When they sent me a letter asking money, I simple asked the management to send a proof of it (pictures showing the damages)to pay the amount they asked me, and request not to send to collection. They didn't send me anything instead they sent it to collecting agency to put me into more trouble and to ruin my credits. This heartless management didn't give me even a small respect for my long staying in this property. Owner of this property should take reasonable action to replace these bad people as money you earn from this property is not coming as good money; dark money taking by hurting innocent tenets. Money you and management earn from this property haunts you back until you change these bad habits and bad people.
My dear current residents and future residents, please keep these things in your mind to avoid trouble by this rude, unfriendly, heartless management.
If you miss a day to pay monthly payment, you will be charged for late payments even it is a mistake: once I had a sugary and missed few days as I was so sick...no luck not only I had to pay..I had to give them certified check from the bank: they don't even take your personal check: That is the way they treat you; no respect ..no trust no matter how long you have been paying. Besides, this place is poorly insulated for noise...if you live in the first floor.....you will have constant noise from the top floor no matter how quiet the people live in the 2nd floor. Insulation is very poor, so high heating & cooling cost. Also, very poor maintenance & rude maintenance staff ...they just patch things.
Hope this will help for future & current residents, & owner to fix this problems to make this a friendly & happy place for tenants.

Thanks
Dan Read More

I will first start off by saying that these apartments are nice and spacious. However I wouldnt reccommend these apartments to anyone as the management is very rude. I was warned by a friend that also lived here about management and I wish I had listen. I never do reviews about anything but I truely feel people should be warned of this place. Not everyone will have a bad experiance so I hope if you go through with it youre one of those people but that unfortunately wasnt the case for me.

I have been living in Clearwater Farm Apartment's for almost 2years. My first year was great, but this second year has been far from that. The walls are paper thin, some of the office staff are rude, especially the "Assistant Manager" Connie, she has an attitude every time you talk to her. Oh, & I can't forget, the snow removal sucks. The maintenance staff are the best, I have to admit. Very friendly, and are always willing to resolve an issue quickly. Really, with these apartments, you are… paying for the location more than anything else. They aren't far from the expressway, and Outer Loop is flourishing with its new restaurants so that is always nice. Read More