Lofts of Broadway

I cannot recommend Lofts of Broadway, managed by Alexander Forrest.

Management is extremely difficult to get ahold of and rarely responds when issues are reported. Instead of focusing on maintaining the property, they seem more interested in threatening residents with $100 littering fines, often without any explanation or communication.

Maintenance has been one of the biggest disappointments. We have dealt with recurring leaks in our apartment for nearly two years, and they are still not fixed... . At times, the water has come through so heavily it looked like a literal waterfall. Despite repeated maintenance requests, the issue continues. We have also experienced multiple periods without air conditioning because the building operates on a seasonal HVAC system. Residents have to wait for management to switch from heat to A/C in the spring and from A/C back to heat in the fall, leaving residents without appropriate climate control during uncomfortable weather.

The condition of the common areas is equally disappointing. Dog waste is frequently left on the ground near the community fire pit and grilling area, making those amenities unpleasant to use. The pet waste station is neglected, with the trash can left so long without being emptied that the bags of waste begin to mold, attracting maggots, flies, and creating overwhelming odors.

For the amount residents pay in rent, this level of neglect is unacceptable. Residents should expect timely maintenance, responsive management, clean common areas, and basic upkeep. Instead, my experience has been years of unresolved maintenance issues, poor communication, neglected grounds, and an apparent focus on issuing fines instead of addressing the property’s ongoing problems.

Based on my experience, I would not choose to rent at another property managed by Alexander Forrest. If you’re considering Lofts of Broadway—or any property under the same management—I recommend doing your research, touring thoroughly, and talking with current residents before signing a lease. Read More

Advice from a current tenant, "DO NOT WASTE YOUR TIME MOVING HERE!"

The building is poorly managed/ and things are always breaking down.

When you need it most you will have no air/heat and the elevator is periodically broken.

If you have tenants above you with pets, you may have urin leaking through the ceiling. Then you have all the hidden fees, like water / paying for the lights in common areas and electricity in common areas.

The security gate has been broken for over 6 months, no key... fobs for the garage (5 months). Some apartments smell like mold, the roaches from new tenants, you can work out in the fitness area because it's adjacent to the laundry; it get so hot you can't staying to workout.


The pet park is full of pet poop and flees so it's not safe to take you pet out. Neither can you use the fire pit or the grill outside in the common area because of the smell of pet poop.

If I could rate properly I would give no stars.

If you encounter any problems, expect it be weeks and months to get things corrected because there is no maintenance guy, no grounds man and your mail just might be stolen... Read More

Property is poorly managed and communication with tenants is abysmal. They will charge you ridiculous fees and refuse to refund your deposit. The building manager when I moved in told me things that were completely different from what actually transpired, from the way water was billed to the amount for the short term lease fee. The building manager changed at some point during my time there and none of the tenants were notified. The former manager's name and contact information remained on... notices on company letterhead for weeks after he left. I tried to contact corporate to resolve many of the issues as the new building manager kept telling me it was out of her hands and I needed to contact corporate. After numerous emails, and leaving more than 6 voicemails for Teresa, I never got a response.
This was the worst rental experience I had ever had, and I feel an obligation to warn all future potential tenants that this is a terribly managed property. Don't expect to get your deposit back, even if you fulfill all the terms of the lease. They will absolutely squeeze every last penny out of any tenant that leases here. Building is poorly maintained, promises are broken, and the area can be questionable at best. Read More

They won’t give you your deposit back. I was owed my deposit and there was a mix up with the forwarding address. I’ve been trying to get my $1500 deposit back from them for almost a year. They literally won’t ever answer the phone or email you back. I’ve left countless messages and they won’t call me back. This place is an absolute joke. Look else where if you want an honest company who isn’t going to try and keep your money.

when i first moved here someone shot up the front door and a bunch of cars out front, and a man was shot in the front lobby on a separate occasion. A neighbors water heater exploded due to lack of maintenance and flooded all of the units below them, cars were egged twice that i knew of, mail is constantly stolen, the laundry room has never been cleaned, and all of the hallways are disgusting. trash is thrown around all over the place, and the elevator regularly has dog pee in it. the property... manager is nice but has nothing under control. 0/10 do not recommend living here. Read More