3/25/26
They will keep your deposit.
Lived here for year. Through the end of 2024- January 2026. Its been 3 months since we left and we have been told we will get our full deposit back. We have not recieved our deposit. Office staff keeps telling us, every week, to call back Thursday. We have to call from random numbers just to get them to answer the phone. They are clearly trying to keep our money. No stars honestly. There's no honor or integrity in stealing from small families.
Review from Apartments.com
Property Manager at Gates at Citiplace responded to this review
We apologize for the frustration this delay caused. We want to clarify that we have been in communication throughout the process and there was never any intention to withhold the security deposit. Your deposit was approved for return, and the delay... was due to processing issues. We understand your concerns and regret that the timeline did not meet expectations.







