Longridge Apartments

My experience with Longridge Apartments was great!! The office staff were SUPER helpful, kind, and patient! The day of move-in Tanasia was the best!! She made sure we had everything we needed and the apartment was exactly how we wanted it to be. I highly recommend this place. Very quiet and peaceful.

Tae helped us throughout the entire process! She was patient and such a sweet heart. The apartments are beautiful and clean. She walked me throughout the entire process all the way down to the application! Look for her when you’re ready to tour and lease to your new home!

Alright, I wanted to wait until I moved out to write this so here it goes! I hope this review helps someone.

I moved here in June of 2021, fresh out of college. At the time, this apartment complex was within my budget, quiet and relatively close to my job. Everything was ok for the first few weeks then I started noticing things I did not like! For starters, it was told to me that pest control visited the property regularly. That was indeed a lie. Pest control only came once every blue moon and... when they did come, they didn’t spray all areas. I started noticing carpet beetles and had to take matters into my own hands.

August 29, 2021 was when I first noticed that my apartment floods. I alerted the then assistant property manager of this issue and she stated to me that when building 12 was built, it was not leveled properly so there’s always been an issue with flooding (Why wasn’t I made aware of that when I moved in)? She offered to move me to an upstairs unit but of course didn’t follow through on that promise and it didn’t happen. This problem continued to happen in my unit multiple times during the 3 years I lived there. Upon moving out, I noticed that water not only came in through my patio door, but my front door as well ruining multiple pieces of furniture.

Next, I started noticing that this complex really isn’t as safe as they want everyone to believe. During my time here, I witnessed DV and even a shooting in February 2023. Although no one was harmed, to be awakened out of my sleep at 10:00 at night to gunshots right outside of your window was troubling. Also, the apartment complex across the street is a cesspool for crime and with the gates being broken often… you get where I’m going with this.

Lastly, My AC broke in my apartment on June 8th. When I began moving out June 21, it was still broken. I even called the front office and spoke with someone who stated they’d send maintenance but didn’t! Prior to that, maintenance visited my unit 3 times before they stopped coming. At one point, it reached 84 degrees in there. Management was made aware that the issue wasn’t fixed and didn’t try to resolve it. I even received a not so pleasant call from Tae the property manager trying to tell me that because I only submitted two maintenance requests regarding the AC that didn’t make it a recurring issue. Yes, I only submitted two requests but I thought it’d make more sense to communicate via email if they were already aware of the issue.

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I enjoy living here and the staff is always very welcoming! I struggled to move here last minute before my semester started. I dealt with very unprofessional and unsanitary apartments, but Tae and the entire staff at Longridge were quick, professional, and ensured I had a beautiful apartment. I enjoy the activities they host and how quickly the maintenance works!

Very satisfied, clean, and professional. thank you Ms. Tae !