5/3/25
Avoid This Place....It’s a Disaster!!
Living here has gone completely downhill. Since FirstService took over, it’s been clear they have no clue how to manage an apartment community. I’d never even heard of them before, and now I see why; this seems like a one-off property for them, and they are completely out of their depth.
They’ve managed to lose or terminate every competent staff member and replaced them with people who seem to have no training or knowledge of how to run a residential property. The only bright spot is the... seasoned maintenance team, but even they can only do their jobs if the property manager decides he likes you.
Speaking of the manager: unresponsive, unprofessional, and apparently sets his own hours. Good luck getting a call or email returned. There’s no communication from the office anymore! No updates, no notices about snow removal, winter prep, or anything that would make you feel like someone’s managing the place. It’s radio silence.
There are zero amenities here. None. But that hasn’t stopped them from hiking the rent while people move out in droves. They are nowhere near the level of the nicer, updated communities nearby, but they keep raising prices like they’re luxury apartments. Spoiler: they’re not.
I don’t know where they found this manager or management company, but they are clearly not qualified. Save yourself the headache. I’m out the second my lease ends, and I suggest you run, too.
Review from Apartments.com