Steeplechase Apartment Homes

The new office team is truly changing the dynamic of the property. The trash is better, maintenance requests are repaired quicker and the communication has improved. Keep up the good work

If I could this property a 0/5 stars I would but I can’t. I have been ignored and told my stuff would get fixed multiple times. I lock my dog in bedroom for maintenance and they never come. The maintenance men will never fix your stuff I’ve been waiting since June for a fix! Then the property manager will cop an attitude with you to act like she has dominance over you and belittle your problems and the assistant property manager ain’t any better. The apartments are not fully renovated they have… AC from 1990 which will raise your electric so high and your concerns will be swept under the rug Read More

I made the mistake of thinking the negative reviews were just one-offs, especially since I lived here years ago. But BELIEVE IT—the situation here is worse than ever. I’ve been living here for almost a year, and it’s been one of the worst experiences of my life.
The RODENT INFESTATION is horrific. Mice are pooping everywhere—on the floors, in closets, the stove ,and even in my bed more than once. Pest control doesnt come regularly and management refuses to let maintenance assist pest control in… sealing entry points. I am so traumatized by this that Ive been afraid to even stay alone in my own home. They crawl over you while you sleep ive had countless sleepless nights just from night terror. I should have never had to live like this.
There was also a hole in my ceiling for six months, which management only fixed after they received a warning citation from Baltimore County Code Enforcement. They didn’t even show up for the citation regarding the rodent infestation and just paid the fine without addressing the issue.
As if that weren’t enough, there’s mold in the bathroom that management claims are just “black spots.” They sprayed bleach as a temporary fix, but the mold keeps coming back. The A/C filters haven’t been changed since I moved in, and the air quality is terrible. I have asthma, and despite my repeated complaints about my health, management has done nothing. My dryer has been broken since move-in, the bathroom fan doesn’t work, and the ventilation is horrible.

The dumpsters are constantly overflowing with trash and furniture, and garbage spills out into the parking lot, creating a disgusting, unsanitary environment for everyone.
I’ve spoken with at least 3 other tenants who embarrassingly admitted to experiencing similar conditions but didn’t know the correct avenues to take. I feel like that’s why management has been getting away with it.
Don’t be fooled by the affordable pricing. They’re quick to post notices if rent is late, but when it comes to serious issues like rodent infestations, mold, and air quality, they drag their feet and ignore tenant concerns.
DO NOT MOVE HERE!!
The living conditions are horrendous, and management is neglectful and unresponsive. Save yourself the trauma and look elsewhere!
LOOK ON GOOGLE FOR PHOTOS Read More

Just moved in - Cockroaches, broken dishwasher, broken dryer, broken flooring, broken drawer, broken ice maker - NO RESPONSES from management.
Used the dryer and smelled as if it was going to start a fire and none of the clothes dried
Emailed them constantly and no response back from management. Avoid at all cost.