Spectrum Majestic

Do not rent here. We have been dealing with a mouse for over a month. They keep saying that it’s fixed but the mouse is still there. Then they won’t answer our calls or help us in any way. Will be moving out immediately!!!

If I was able to give them zero star, I would do that!!!!!!!!!!. NEVER EVER rent a unit at Spectrum Apartments!!!!!!!!!!! If you like your money, NEVER EVER rent a unit at Spectrum Apartment. There are a lot of problems with these apartments:

1) They usually calculate your rent incorrectly. If you recognize it, they will revise it. If you did not recognize it, so you paid it. They charged us for the Internet two times in one month. When we found that, they changed it instantly.
2) We only... lived there 45 days due to a lot of problems and they charged us $140 for cleaning and $90 for carpet cleaning. I previously lived in a community for one year and they never charged me for cleaning because I am very clean. However, they charged me 230 for cleaning!!!!!!!!!!!!! They charge you as far as they can!
3) You will lose your mailing package if you live in Spectrum Apartments. There are a lot of mixed packages in three buildings. To find your mailing package, you must search all buildings. We lost one of our packages and the managers were never responsive.
4) The managers and staff are not responsive and impolite. I experienced bad and impolite reactions from managers and staff several times.
5) Some nights, their workers forgot to take trash on time. The hallway was dirty most of the time.
6) There always is a bad smelling in the hallway.
7) They show you a model unit that is totally different from the unit you are going to move in. They showed us a unit with new cabinets and kitchen stuff. However, when we moved in, we realized that all stuff is very old and different from what we saw in the model.
8) When they are convincing you to rent their apartments, they are nice. However, when you move in, they will never respond to your emails and inquiries. Unresponsive and impolite!!!!!!!!!!!!
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Former resident (lived there for 4 years). If you appreciate artistic interior design, the Spectrum Majestic building is a dream. Noise insulation was great, and the building itself was mostly clean. Maintenance staff was typically friendly, with hit or miss response times. Biggest qualm was how the move out was handled. Several mistakes made by the staff, and my security deposit was withheld for "standard apartment cleaning and carpet replacement" (i.e. not based on inspection results).

I've lived at quite a few apartment communities in my lifetime and I can say living at Spectrum was the worst. The management is awful. They will nickel and dime you for everything. Couldn't wait to move away to a much cheaper community. The rent at Spectrum is too high for what you get.

My biggest complaint is that this apartment is not pet friendly at all. According to their lease your dog is only suppose to relieve themselves on a thin strip of fake grass across the street from the apartment or you can be fined. This place looks for any reason to fine you. There is also a door to the outside of the apartment that has been broken for a month or more, which is very unsafe.