Stella Apartments

Parking garage lever Level was randomly going up and down, concerned my vehicle would get damaged

Excellent service! Professional techs!
Fair Prices!
No long waits on scheduling!

The Whitfields are here!!! My wife and I are happy about our new home at Stella Apartments. We thank the Bridge Property Management team for their top notch professionalism in facilitating our tour, application and approval process.

I had a great tour with Kash, the leasing consultant. She was friendly, knowledgeable, and made the leasing process feel smooth.

My actual move-in experience was disappointing and lacked proper follow-through. There was no link provided in advance to pay for keys or move-in essentials, and no follow-up communication on my actual move-in day. When I arrived around 4:30pm, the office was already closed (supposed to be closed at 6pm), which delayed my entire process. On top of that, my reserved... parking spot wasn’t available. Parking is managed by a third party, and the on-site team is mostly hands-off, only providing the permit and keycard. This disconnect caused unnecessary back-and-forth and frustration. At a minimum, the on-site team should be providing a Parking sign-up link in the welcome email.

Additionally, while amenities are technically open until 10 PM, anything that requires staff assistance, like the courtyard TV or fireplaces, is only accessible while the office is open (around 5–6 PM). That should be clearly explained during the tour. It’s frustrating to have these features available but unusable after work hours.

The 24/7 fitness center is a plus, and Edwin (Maintenance Supervisor) and Nigel (Front Desk) have been wonderful and helpful. But I recommend asking detailed questions on your tour, especially about parking logistics, move-in process, and amenity access.

Lastly, I had an uncomfortable interaction with the property manager, Michael. He gave off dismissive energy, barely acknowledged me, and acted inconvenienced by a simple question. Funny enough, I had seen him in June being overly friendly and upbeat during a corporate tour. The shift was hard to ignore. Does corporate need to be on-site every day for him to even pretend to be welcoming to new residents?

I’m hopeful things will improve, but the move-in experience left a lot to be desired. Read More

Facilities Staff Very prompt and professional and patient! They always show me exactly what they are repairing and keeping it from getting broken again