2/12/26
Terrible, Unprofessional, Lazy, & Incompetent
Please don't live in Oak Grove Drive Apartments by Onewall because the Apartments are old and not suitable. Molds and peeling damaged walls. No Heat,No running hot water, grounds are kept dirty, no stable maintenance employees to repair things when damaged in the apartment because maintenance employees are temporarily staffing agency staffs. The employees in the leasing office never pick up the phone when you call and they are liars and unprofessional in every aspect. The maintenance employees... doesn't repaired anything despite of waiting one month for maintenance staff to show up at your apartment to repair things. Please don't live here and I regret bitterly and deeply living here as a person who is a tenant in one of this location apartment .
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Oak Grove by OneWall responded to this review
Thank you for bringing these concerns to our attention. We’re truly sorry to read about your experience at Oak Grove Drive Apartments. The issues you’ve described — including concerns about heat, hot water, maintenance response times, and... communication from our leasing office — are taken very seriously.
Providing our residents with a safe, comfortable, and well-maintained home is our top priority. Problems involving heat, hot water, or potential mold should be addressed promptly, and we regret if you experienced delays or felt unheard. That is not the standard we strive to uphold.
We would appreciate the opportunity to investigate your concerns further and work toward a resolution. Please contact our management team directly at ResidentRelations@owcommunities.com with your name, apartment number, and the best way to reach you. This will allow us to review your maintenance history and take immediate action where needed. We look forward to hearing from you.








