Brainard

The location is great--close to school, easy access to I-75. However, trying to get a hold of management is an utter joke. You can leave dozens of messages and no one will ever call you back. Hope you don't have an actual emergency, because no one from Betzak / Brainard will respond in your lifetime.

Within my first month of living here, I submitted 3 maintenance requests. The first one was cancelled with no communication, the second one wasn’t even responded to within a month and same with the third. I work a 9-5 so it can be difficult to call inside of business hours. Therefore, I would leave messages and send emails. Out of 15 emails and messages left, I never once received a communication back. The office staff is lazy and do not follow through on their commitments. I would not recommend... living here because if something breaks, good luck getting it fixed. Read More

Total upgrade from my last place. No leaks, heat works, hardwood floors were redone and I have a beautiful kitchen. The halls get dirty from the workers sometimes but its usually cleaned up by the next day.

Been living in the “Midtown” area for several years. This is by far my favorite building. (A lot of slum lords own apartment buildings in the cass corridor, if you find a really cheap apartment theres probably like a thousand things wrong with it). Dont have to worry about anything here, and everyone in the building hangs on the porch on the weekends, which is nice. Huge lot next door for my dogs. Rent is reasonable, and theres no crazy fees for parking. I pay $40 a month. Not sure what... “property manager is not license” means? Ali is seriously the best! Read More

If you value you're time and money don't move in here. If you want to be respected by management look elsewhere.

I put down a security deposit on a unit and told it would be ready in mid July. The move in date continued to be pushed back. Once mid September rolled around and the unit was still not ready for move in I demanded to have my security deposit refunded. I was given a hard time about and again was told the unit would be ready in 2 weeks.

After waiting 3 months and the unit was still... not completed, I again asked for my deposit back and was told it would be 3 weeks to get it. I had to call and attorney and threaten the management with legal action.

The place is run by 21 year old kid who doesn't know what he is doing. They do not respect your time.

Move on, there are better spaces for a much better price. Read More