Residences of Troy Apartments - Troy, MI

Issues I Experienced:
Unprepared Apartment on Move-in Day

The unit was not ready when I arrived, forcing me to stay in a hotel for two days.
Management promised to reimburse me for the hotel costs but never did up untill now. I have to see if they actually will make payment by next month.

Poor Maintenance and Broken Promises

The apartment was filthy, with paint covering hair and dirt, making it impossible to clean.
Management assured me they would clean the dirty areas, but even after I... returned from a month-long trip to Korea, nothing had been done.
Lack of Responsibility
Whenever I raised concerns, management repeatedly asked me to "be patient," yet no action was taken. They often promised to fix issues "the next day," but the problems remained unresolved.

This is not a matter of me being impatient—it is a clear case of management being unprofessional, irresponsible, and disrespectful of my time.

Would not recommend this place to anyone.

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My son was offered an updated apartment, but got an old one with poorly working A/C. They still charged him for the updated apartment. Now the building has mold.

Lived there 4 years and the place got worse pipes constantly leaking appliances did get replace after massive bothering them to get things fixed. They take away everything from you. you can't visit with your friends on the outside grounds they consider it loitering. No hot water half the time no cold water half the time. People are constantly smoking pot all the time. They won't do nothing about it. Nowhere for children to play. They want to raise the rent. And when you leave they want to charge... you for cleaning the apartment for painting and replacement of the carpet. Read More

I’ve lived here for less than a year and the price has changed twice, once for a water fee they “forgot” to tell me about and another for a trash service that was involuntary.

All in all the building is in disrepair. There are water leaks and broken locks outside the building, the elevators are constantly out of service, and while showering my water will go ice cold with no warning.

The air conditioning is literally just one wall unit in the living room that is so loud you have to yell over... it to be heard. The heating is inconsistent in the winter as it has a threshold temperature to activate.

Also, the staircases could be used to shoot horror movies in. Read More

Been here for two years. Last six months the new menagment team and both maintance guys, do really a good job keeping up with everything. Everything works as it should. Happy with their service. ??