The Crossing At Eagle Pond

We moved here in February 2025. The staff is courteous and helpful the mailroom is indoors and packages are put in lockers with code for your convenience. The maintenance staff is top notch and answer any requests within a day. Laundry rooms are on each floor and there is a gym and outdoor pool.
Our experience so far is good and neighbors are very helpful and friendly.

We lived here 4 years. New management who are lazy and rarely leave the office and they lost an amazing maintenance person and have gone through about 10 people since then. Grounds and hallways dirty, constantly smells like weed, elevators down for almost a year, fire alarms constantly go off. Total dump.

Eagle Pond has been an amazing place to live. The ladies in the office and the maintenance staff have always been so kind. They have tons of amenities like a package locker, a garbage chute, and even laundry facilities on each floor. The building is secure so only people with key or access card can get it, there are even security cameras in every hall. I’ve never felt so safe living in an apartment in my life. The apartment that we have is so spacious with so much room for storage! I’ve never... even heard my neighbors once! Check this place out because it’s seriously the best. Read More

The inside trash shoots are convenient, but lazy tenants can't fit some bags down the shoot-- so they just leave it outside of the shoot, stinking up the building. However, you can't entirely blame them because the only other way to access the trash is during completely stupid business hours of 8:30-5:30. So if you work those hours, you can't even access a dumpster.

That's right. There's ONE DUMPSTER, and it's in a LOCKED GARAGE.

I've spoken with them about putting at least one dumpster... outside, but they said it wouldn't "look good."

Management is pouring money into making the place LOOK immaculate. Fixing the parking lot, painting the staircase, planting flowers, etc. Anything prospective renters will see.

But what we all can agree we REALLY need is new washers and dryers. We waste TONS of money on those useless machines and they REFUSE to compensate us for it. It also takes WEEKS for the machines to get fixed after we put in a work order, and then they break shortly after again anyway. There are no hookups in the apartment, so you have to use onsite facilities.

The management is horrible. They will bend over backwards to get you to rent an apartment, but once you're actually a tenant they won't help anyone with any problem-- big or small. If they've got you trapped into a contract, they feel no obligation to assist you. After all, there are waitlists for even the crappiest dumps in the area due to the population.

The carpeting is disgusting. There are stains every other foot of hallway. The whole building reeks as a result of all the pet accidents. People don't pick up after their pets inside or outside. In addition, people have 3 dogs in their apartments (max allowed is 2), and there are SO many dogs here, that the barking is nonstop all day every day.

The apartments are small. The windows are old and the screens don't fit. There are no hoses in the kitchen sinks. There are no lights in the bedrooms. Closet space is very minimal. Shoddy upgrades made by in-house staff left paint, glue, nails, etc. sticking out, on, and around new appliances/installations.

You have to use a key to get into the entrances of the building-- but the key doesn't fit into any of the locks right, so it takes all of us way too long to get doors open. There's no way to buzz visitors in, so you have to go downstairs to get them-- no pizza delivery to your door on the 4th floor! Read More

When I first moved into these apartments it was nice at first. Then I realized that they do what they want when they want if it wasn't in the lease when you signed it but they wanted to make it so you got little warning and before you know it you violated something. They continue raising the rent year after year and work there maintenance person to the bone. The also design schedule's as if nobody works a basic 9-5 job.