15Seventy Chesterfield

My partner and I got our keys on 4/23. Upon move in- there have been multiple issues. Our A/C did not work, our washing machine did not work, our dryer did not work. There was a hole in the ceiling of our kitchen, a screen was missing in a window, the master bathroom vent was falling from the ceiling. There's hair painted into walls. Then what really made it worse was the cockroaches in our kitchen. My partner and I saw 10-15 cockroaches in the cabinet of our kitchen and as of today, 5/2 there's... now some living in my coffee maker.

After I went to the main office and was stern with staff (after many missed calls to the office), they got someone over here on 4/29 to fix the problems. However- the cockroaches are still here LIVING IN OUR APARTMENT. And they want us to live here with them until pest control comes on 5/12.

With all of those problems the most they did was fix the issues (that shouldn't have even been there upon moving into a new apartment) - then give us $150 off rent. I'm sorry- but they want us to live in this apartment for half of the month with cockroaches and are giving us $150 off. It's a joke of a place and I wish I read more reviews prior to moving in. Read More

I've had a repair request to fix the lock on my door since the walk through before I moved in 11/2025. Here is is 02/2026, I've submitted a total of 4 repair request and it has still not been resolved. When I call the office only to get an answering machine. I have left several messages and have received no for of communication from ANY 15seventy staff. I highly advise to look elsewhere for residency

Took 38 days for request to be complete. Calls were not returned. Maintenance team rarely available to answer the phone. Only acted once i brought up rent credit and lawyers.

I was also told i was going to be given a new washer, but I was given an old refurbished washer that looks like it had been sitting around for over a year. I had to clean it before washing. Wouldn't be shocked if this one breaks and it’s another month+ of no laundry.

Keep your employees from blatantly lying and making promises you can’t keep. You’re not politicians, you work for the tenants. Getting anything maintenance related done is like asking toddlers to build a three story luxury house. They don’t take young people seriously unless you get lawyers and big names involved.

If you ever have any sort of issue it will take an insane amount of time for repair or replacement to take place. For example, my AC went out during the hottest days of summer. I submitted an escalated ticket via their website as I am supposed to. It took three days of calling to even get the crew to come take a look. It needed to be replaced it was determined. That's fine. A short resolution was provided, a window unit in the bedroom. That's fine. However, it has now been a month without a... replacement. Deadlines constantly missed. Being told you will get a callback with an update happened once. I am never one write a review but this has gone too far and it is extremely frustrating. I hope this in the end saves someone the headache. Read More