5/8/25
Deceptive Advertising!!!! BEWARE
This apartment may seem great from the outside but don't be fooled. I've lived here 2 years. The first year was okay...but then they changed management. They had no maintenance person for 6 months and never informed us. Instead, maintenance requests went unanswered and ignored. When a maintenance person was finally hired, he came unprepared and was not provided with the tools he needed to do basic jobs. He said "they handed me a stack of requests from the past 6 months and said 'do what you... can'". We even provided him tools and screws just so he could fix things! Now they are keeping the pool closed for the ENTIRE summer, with no plans to even try and open. Their reasoning being "we can’t find someone to maintain the pool"....seems like a common theme. Yet they have continued to advertise the pool and other unusable amenities to bring customers in. There are even still signs up saying the pool will reopen, so any perspective customer or current resident has been mislead if not specifically asking. There is not much to do here over the summer outside of work and we rely on these amenities to be available for use. Beyond these blatant concerns, the internet is terrible, making it very difficult for students to get basic assignments done online. The parking is super tight and me and my roommates have all been side swiped in the parking lot. The walls are thin, so be prepared to hear your roommates and neighbors. Additionally, I have friends that live here who have had roach problems for months, even though management and maintenance have been informed many times, still nothing is done. I know someone who has not had a dishwasher for months and another who hasn't had a working dryer for over a year! They prey on college students who are too busy and overwhelmed to keep fighting them, and even if you try, they just brush you off. BEWARE of what you are signing. They will put everything back on you and tell you it is a "privilege" to even have these amenities "per your lease agreement". Do you really want to live at an apartment that only cares about the contract you signed and not the person signing it? They do not care for you and will try to get away with as much as they can. False advertising, deceptive marketing, lack of care for basic living conditions. Since the property manager refuses to give the contact information for her supervisor, I will leave this here!
Review from Apartments.com
Property Manager at The Annex of Warrensburg responded to this review
This is important feedback and we appreciate it. We're happy to speak with you further and answer any questions you may have so please contact us at info@annexofwarrensburg.com. We work hard to provide our community with the best support and hope you... will give us another opportunity to demonstrate this. We also want to clarify some recent confusion regarding the opening of your community pool. While the pool opening has been delayed, we want to assure you that it is not closed for the entire season. Our usual pool season runs from May through September, and we fully intend to open the pool as soon as it is ready for use.
We understand the importance of this amenity and appreciate your patience and understanding. We will continue to keep you updated and will provide a firm opening date as soon as it becomes available.