Royal Park - Students save up to 10%!

This apartment community does have some advantages. The complex is well connected to UNC by multiple bus routes, and the units are fairly spacious compared to what you pay in the area. Those features initially made it seem like a reasonable option for students or commuters.

However, the overall living experience has been deeply disappointing.

To begin with, interactions with management have been frustrating and unprofessional. When I reached out about a missing package, the front desk staff... tried to help but ultimately passed the issue along to the property manager. Instead of offering support or guidance, the manager dismissed my concern, told me to contact the police, and abruptly ended the call. The lack of empathy and accountability was striking.

Noise has also been a recurring issue. Despite multiple complaints about loud disturbances from the apartment above, no meaningful action was taken. Additionally, the leasing office is located on a steep hill, which makes it inconvenient to visit in person, especially without a car.

Privacy has been another major concern. Maintenance and pest control workers have repeatedly entered the apartment without prior notice. On several occasions, they came in even when no one answered the door. Although the individual workers were generally polite, the practice itself felt invasive and unsafe, and complaints about it did not lead to any policy changes.

Getting to the bus stop is also genuinely dangerous. Residents must cross a busy highway that lacks a proper crosswalk or pedestrian signal. Vehicles move very quickly along this road, making the crossing nerve racking. The situation is even worse during winter months, when darkness sets in early and visibility is extremely poor.

Finally, the neighborhood is not walkable for basic necessities. There is no grocery store within a 15- 25 minute walking distance, which makes daily life difficult without a car. As a result, I had to rely heavily on Walmart delivery just to get essentials.

In short, while the apartment’s size and bus access are attractive on paper, serious issues with management, noise control, safety, and accessibility make it hard to recommend this place to anyone who values peace of mind and convenience. Read More

I had a great time living in Royal Park apts. My kids enjoyed using the park and especially going to both swimming pools over the summer. The leasing staff was great and very helpful to all my concerns. They was always on top of the pest control routine and notifying the tenants when it was our turn. Thanks ??

I've never encountered better service in any other living scenario; that's why I renewed my lease.

I had a 1-bedroom, and it was a total ripoff. The layout was bad too, with a giant long hallway (around 50 sq. ft) at the entrance that's completely unusable space. The cabinets look okay in the pictures, but they're cheap material and shoddily put together. Mine were falling apart. The carpet is cheap and mine was covered in paint from the maintenance people. If you're on the bottom floor, your apartment is halfway underground, meaning the windows look out directly to ground level. That kept me... from pretty much ever opening my blinds, since there were always screaming children running around outside and I didn't want them looking down into my apartment all the time. There were a ton of bugs. I had bug problems the entire time I lived there. They say that pest control comes every couple weeks, but I think they only actually came twice the entire time I lived there. It's very loud. Cars come in at all hours blasting polka and rap music, and will sit outside apartments honking their horns until their friends come out. None of the rules are ever enforced. There was a really sketchy broken down truck that was the very first thing you saw driving in that literally never moved from its parking spot the entire time I lived there. Residents would do car maintenance in the parking lot, park in visitor spots, terrorize the pool and fitness center, and generally make it an extremely unpleasant place to live. Speaking of the fitness center, there were several treadmills and bikes, but none of them had power cords except one treadmill. My apartment smelled terrible. A neighbor smoked weed, and when called in to complain, the staff simply suggested that we use air freshener instead of actually addressing the issue and enforcing the rules (and the law). Otherwise, my apartment would smell like whatever the neighbor above me was cooking that day. And when that neighbor cooked, he always poured his grease right down the drain. So my sink backed up four times and nearly flooded my apartment each time. I was literally having to carry buckets of water from the sink to the toilet to prevent it from flooding while I waited an hour for maintenance to get there and convince the guy above me to stop running his water. Of course, he never stopped pouring grease down, and I'm sure he was never fined or reprimanded as he should have been.

In case you can't tell, you shouldn't live here. Please don't live here. It's very, very bad. Read More

Prepare yourself to call emergency maintenance every week. Sometimes you have to call the apartment maintenance over and over for the same issue. Living in Royal Park was the worst experience of my whole life.