2/16/26
Don't rent here
I haven't even been here a yr. The heat and air continues to break down.....5 times so far.....they fix nothing. I was without a door handle for a month on my front door, from Dec through Jan....all of that cold air,and of course my heat was broken as well and took them 2 weeks to fix it, and then a week later breaks again. They fix nothing. I had a 75 dollar gas bill, there fault, I dont even use the stove once in a month and washed 2 loads of clothes and it's75 in Dec.of course the neighbor... has a gas leak and she has to move and it took them months to address that as well. They fix nothing.Do not rent here. My air and heat has not worked since I moved in in June of 2025. I have place work order after work order.....update...now this is the 6th.....they just left a few days ago.....they fix nothing...I am going to have to move again because I have no heat. Now I have to contact the nc attorney general, and the real was commission and get them involved...and I guess call the TV station as well...do t rent here
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Property Manager at Latitude at Mallard Creek responded to this review
Thank you for reaching out again. Our residents' well-being is paramount, and we have been actively working to diagnose the issue and are currently awaiting the proper part. We appreciate your patience. As mentioned previously, we would like to... connect with you directly to discuss this and come to an appropriate solution. At your earliest convenience, we ask that you please email us at latitude@alapts.com. We hope to hear from you soon.














