TOWNES AT UNIVERSITY

I am a current resident and I love the new staff, the leaser Cristina its very polite and helpful

I was iffy about the property at first, but after living here for a while i've been able to see the improvements they have made in maintenance and customer service. I appreciate all that they do for the residents.

The old maintenance team used to come by a lot faster to check out our problems but now, if you ask for maintenance, no one comes. One night I woke up to the smell of acetone in our entire place. Found out it was coming from the bathroom pipes. Called and asked for maintenance. The lady said she will put a work order in but it’s been months and still nothing. I looked it up and ended up fixing it myself. Our AC is constantly broken, dishwasher leaks, stove only fully works when you mess with the... burner, and our bathroom paint is also chipping from cheap paint. We also asked about it and they can’t repaint it for us until we move out. And to top it off, the dumpsters are always full. So full that we had to place our trash NEXT to the dumpster where people had already created a pile. The smell was horrible. We also have roaches. I keep our place clean and we also spray bug spray around our place every now and then but I’m starting to see small baby roaches and its disgusting. It’s not their fault because our neighbors are probably dirty but they need to spray more often. Overall, this place is livable for someone who doesn’t have a lot of money or is trying to save up. The office people are very friendly but the apartment is just old and needs ALOT of work and bug spray. People are friendly around here but you’ll see crowds of kids or adults just hanging in the parking area a lot which is annoying when you’re coming home from work and just wants to park your car quickly to go home. Hope this helps! Read More

Property management sucks bigtime. Roach motel before I moved in and roach motel after the fact. What you save in rent, you more than pay for in aggravation. Keep it moving, this place isn't worth the time or the effort.

Mike

I am a resident & totally hate this place. The apartments are good but the staff/maintenance is horrible. If anything is wrong in your apartment they will not fix it in a timely manner. I have one bathroom & they did not come fix it for close to 3 days. Even after I called their "emergency after hours number" 3 times & called the office. having problem after problem requesting out of my lease because of their lack of care for their tenets they declined & said I could turn my keys in but still... pay rent!?!? I would NOT recommend this place. Read More