7/25/25
I wouldn't recommend it.
I moved here in October 31 2021. We didn't have any heat for thanksgiving. It was fixed in January 2022. My dishwasher stopped working for a year. The water was backed up and my dishes molded. Mold the size of golf balls. I kept putting a work order in and it was finally taken care of by a temp maintenance person after he was here for only a week. Then they fired him. I contacted DSS for assistance on July 7, 2025. From July 7 until July 17 no one in the Pendleton office answered the phone nor... returned one voice mail. DSS called me on the morning on July 17 to let me know that they couldn't help me because nobody in the office answered the phone and they began calling on July 7 the same day I reached out to them. DSS stated that is the most ridiculous and unprofessional act to not answer the phone for 10 business days while someone is trying to receive financial assistance and someone needs to be held accountable for that. But I'm sure it won't happen, as long as Pendleton gets their rent. I went to the office that same day of July 17 and was told by the property manager that it's possible nobody answered the phone because there is 1 person in the office. That means nothing to me when 10 days has passed by and yes that person needs to be held accountable and I have the social workers name and number and when she called and how many times she called. She left voicemails as well. If corporate doesn't think this is a problem this complex doesn't need to be here. They need to do better anyway. We were given notices that we can't have grills out here but Pendleton is advertising a picnic area and grills. This is not the best place to live. There is no space for kids to play. We don't have assigned parking but are suppose to have 1 space and a visitors space. People come over here and park that don't even live here. Pendleton need to get their budget together as well as a new team.
Review from Apartments.com
Property Manager at Pendleton Townhome Apartments responded to this review
We appreciate your detailed feedback. It's clear that your experience in our community has not met your expectations, and we want to assure you that your concerns are important to us. We encourage you to reach out to customerservice@fgcompanies.com... so we can escalate your concerns and work towards improving your experience. We value your residency and hope to turn your experience around.