4/15/25
Verified Renter
I don’t like how unorganized the complex is. I understand it’s a fairly new development but there’s no stability. Every time I go into the office there’s a new person sitting at the desk. The spare key to my apartment has been lost three times. And it seems the rules keep changing on paying the rent late. There’s also always construction happening in my building. But the neighbors are usually quiet and not bothersome.
Review from Apartments.com
Property Manager at ReNew West Durham responded to this review
Thank you for your feedback User. We appreciate you bringing these concerns to our attention. We understand your frustration with the current level of organization and the ongoing construction, and we want to assure you that we are working hard to... address these issues. You can reach out to us at renewwestdurham@trinity-pm.com if you have any further feedback or need to discuss any concerns.