Eagle Point Village

BUG PROBLEM!!!! Worst experience with this apartment complex. My wife and I moved in in April of 2020 and the apartments were okay but that took a turn for the worst. Aside from all the other issues we have had with this apartment this is the worst. They have an infestation issue, about a week before Christmas we were having LOTS of bugs crawling out from where the wall and the floor SHOULD meet but doesn’t. We called to get the apartment sprayed since it had only been sprayed 1 time in living… there for a year and half. They informed us it would happen the next day and we called back after they hadn’t come by and said they would spray the following week. We went out of town for Christmas and came back to a sea of dead bugs. Absolutely disgusting. About a week later they came back in our apartment with less then 24 hours notice and pulled the fridge out to spray for bugs and the it was absolutely awful. I have emailed management and have not gotten a response and they expect us to pay for part of January after the fact. We moved out IMMEDIATELY and were lucky our lease was almost up. These places are a disaster I would avoid at all costs. I wish I could attach the video of what it looked like when we walked in. The pile was the same size as a shoe after swept up. Read More

Look anywhere but here!!! Moved in after deployment and this was the only place available due to COVID. Wish I would’ve just slept at work or in the barracks. I saved the apartment company $1500 by having one of my soldiers squeeze under the garage door to unhook it when their half assed job of putting the cable up WITH A ZIP TIE didn’t work. (Shocking). I was also warned by the staff the garage leaks cool got it just raised my equipment off the floor no harm no foul what they didn’t tell me is… that the apartment also can flood. I now get charged $800 to redo the carpet because “75%” is damaged. (Waiting to see pictures) Also they boast that it’s a gated community fun fact the gate never works it stays wide open for anyone and everyone coming off cliffdale. Moving out I got charged for trash by the compactor which 9/10 times is over flowing with trash & with a mattress or dresser laying next to it half the time. I wouldn’t recommend this place to anyone it’s incredibly cheap and not worth the money. The poor maintenance guys are so understaffed but they do try unfortunately my “security system” went a year without ever being set up so I can’t even comment on if that works or not. Read More

I have been living here since 2019 and the staff has made me feel at home. The apartment is beautiful and spacious. Any maintenance concerns are handled so quickly, you’re not waiting days for someone to come. Since covid they have been patient and understanding to our needs and that’s a blessing. Thank you Eagle Point Staff!

People in the office very polite, quiet neighborhood.