11/30/24
Long-time Resident
Living at Waterford Place Apartments has been a frustrating experience. Communication with management is one of the biggest issues—getting assistance is a hassle, and when you do speak to staff, their responses are inconsistent, slow, and rarely helpful. It’s clear that organization and tenant support are not priorities.
Despite being advertised as a gated community, the gates are almost always broken, providing little to no security. The pools are another letdown, as they seem to be closed for... maintenance more often than they are open.
The property itself is poorly maintained. Repairs take an excessive amount of time, and after storms, the grounds are often left in disarray for weeks without attention. Adding to the discomfort, the breezeways regularly smell like drugs, which creates an unpleasant and unsafe atmosphere.
To top it all off, tenants are subjected to recurring fees with little to no explanation, and these charges don’t seem to result in any noticeable improvements around the community. It feels like the residents are being nickel-and-dimed while the quality of living continues to decline.
I wouldn’t recommend Waterford Place Apartments unless significant changes are made to address these ongoing problems.
Review from Apartments.com
3 People Found This Helpful
Property Manager at Waterford Place responded to this review
We appreciate your feedback. It's our goal to provide all our residents with a comfortable and convenient living environment and we apologize if you've experienced anything else. We strive to keep our fees reasonable and to provide prompt and... efficient service to our residents. If there are specific fees or issues you would like to discuss, please contact us at waterfordplace@rreafresidential.com and we will reach out to you directly. Thank you!
