Sand Ridge

We have been residents here for approximately years. The management has been getting increasing worse to the point that we will be leaving. Just over the last 3 months we have been without a washer/dryer for about 10 days and when it was replaced they raised my rent $40 a month. Our AC unit died and we were told that we would have to be without AC in July, on the 3rd floor, for 2 weeks. And we were supposed to be okay with that because they brought in 2 window units that only cooled the bedrooms... and I work from home. We were offered a measly $45 a day credit that would not have covered the cost of a hotel room. Now they have had 2 of my vehicles towed at my expense, as well as over 20 other vehicles because they failed to provide adequate notification to their residents that the parking lot was being re-paved and the dates that each section would be closed. Read More

We had to leave due to the toxic mold. Myself and my fiance were very sick (still am) due to the toxic mold. I have no idea if they even cleaned the apartment of it after we left. We had to throw away our couches, beds, etc. The apartment stated they do not take any responsibility for the toxic mold.

At first this place was great, but I slowly started realizing how terrible the management and staff are at this place.
I have lived here for over 4 years and I have repeatedly asked to have the mold in my air ducts taken care of only to be ignored or told to “just clean it”.
Also recently they entered my apartment without any notice to paint my ceiling. Which resulted in many items of mine to get paint on them.
Last complaint is that I tried to move out last year, but unbeknownst to me I needed... to give two months notice instead of one. So I am yet again stuck here another year.
Would definitely not recommend moving here. Read More

I have lived here for a long time. I have lived in apartments most of my adult life. The staff is completely incompetent. They try to handle everything in the house for fear of corporate finding out anything. The maintenance Personnel does absolutely the bare minimum to get by. The place is going to turn into the projects in a few years. I'm not sure what their screening process is for tenants but it seems to be extremely laxed. They might have criteria for the actual tenants but they do not... enforce who stays with those tenants. Please find another place to live. You will regret it if you move here. Read More

I've been here for a year and a half. My ice maker in my antique fridge turns into a big block of ice. Also my antique dishwasher hasn't worked since I've been here and yes I've called maintenance? multiple times and they came but never fixed it. Their website says their is a tennis court iv never seen. I also have to put my trash can out at a certain time for pick up on certain days and it has to be brought back in before a certain time in the morning cause they say the trash gets picked up... around 6 and 7. I don't know about everyone else's but my trash gets picked up at like one in the morning by a drunk guy who makes alot of noise cause your trash has to be put out in your can. You can't just put the bag out by your door. Another thing, my truck has been broke into twice and so has my neighbors. The only thing I like is the sq footage of my apartment. I will be moving shortly. Read More