Hawk Ridge Apartments

We've been here for 3 yrs. I really do like this place. Whenever I have called for maintenance the guys are here the same day even when it's almost quitting time.
Everyone is very helpful and friendly. I've read reviews of other places and we're glad we chose here.

There is a new owner every year. The only thing consistent is the price hikes. Three hundred dollars in as many years. They keep asking for more money and offering less amenities. The pool was closed for an entire summer. There were restrictions on the laundry room and the workout room was closed for a time and when it wasn't the equipment didn't work. I had to pay for a membership elsewhere. They offered insurance, then they took it away. They charge for trash but no one picks it up. You have... to take it to the bins yourself. All of this while increasing the price of everything.

They let people leave trash everywhere. I've witnessed people just tossing the bags in the woods to avoid taking it to the dumpsters. Or they just leave it by the bins. Loud music from cars. I've been awaken more than a few mornings at 2 am or so to loud music being played in the parking lot. Incidentally, this is why I'm up at 3 am typing this.

They allow dog owners to let their pets poop wherever they want. This week alone I've seen it 5 times in the parking lot, the walkways and had the misfortune of stepping in some as I tried to walk around a poorly parked vehicle.

The office staff is trash also. The first set was very helpful. On my walk through she knew everyone by name and it seemed like a real community. The maintenance staff was on point. Then we got new owners. The next set took some getting used to but ended up being good as well. The next few owners kept the same office staff so the transitions were not as bad. However, the most recent owners brought an entirely new staff that is more interested in leasing units than community. Good luck getting anything fixed properly or resolved. But they can always "help" upgrade you to a newer more expensive unit to "solve" whichever complaint you have.

If things remain on trend, we should get a new set of owners within the next 12 months and I'll be glad to see this set go. But honestly, I won't be around for it. I can't wait to get out of here and I'm not the only one. Several of my neighbors said that they won't be renewing their leases either. I've also noticed several of the cars that I used to see are no longer there and the lot is getting emptier by the day. Can also confirm previous comments of roaches and mice. There's a reason they push the pest control fees onto the tenants instead of taking care of it themselves. Read More

I am giving a one star review. This apartment has always had a mold problem. The former owners after spending a fortune on taking care of the mold that was all over the ducts put a dehumidifier in to help keep the mold down. It stopped working and now the new owners tell me I have to purchase one which I can not afford. This is serious for me because I am highly allergic to mold and get deathly ill if there is mold around. I do everything I can to keep the mold down. I have been here for several... years and have been a model tenant. I guess that doesn't count any more. I have to put up with the mold for their faulty apartment design at the risk to my health. Read More

This place is overpriced had roaches within a few months of living here staff isn’t much help and now we are forced to move out because of their new renovations they should use that money to actually FIX THEIR APARTMENTS and not just make them look pretty

I would not recommend applying to Hawk Ridge unless you feel sure your credit is good or you may lose $140 dollars. My daughter is apartment shopping and was excited about applying here until she lost all of her money. We toured the place and she decided to apply for a one bedroom online. On the Hawk Ridge application website it showed a $40 application fee and $100 administrative fee was required to process the application. We were completely aware the $40 was nonrefundable which is... understandable. All other apartments we have spoken with in the Winston Salem, NC area refund the administrative fee if you are denied. Well she was denied and then told the entire $140 was non-refundable. The entire process was very misleading, as you apply online the $40 shows as the application fee and the $100 on a separate line as the administrative fee. The office personnel did not inform us the entire amount was non-refundable before applying. I called the corporate office and had to constantly call back and email in order to get an answer from them as well. The whole experience was very unpleasant and I feel says a lot about what it would be like to live there. I wanted to post this so other people know what to expect. I wish we had known ahead of time and my daughter would not have applied. Read More