Harrison Urby

Don't be fooled by the pictures. Many people regretted after moving in. There is a restaurant which plays loud music, from afternoon till very late in the evening.

Attitude problems from management. This apartment building uses an electronic lock which fails every few days. I submit work orders every few days which has become a routine since I moved in. In the most recent order, I said “the stupid lock failed again. Come and fix it. Thanks” Then I got a call which I thought was confirmation call but it was not. It came from the manager and he complained about my wording of the work order lol. I just want them to know I am the customer NOT subordinate. As a… manager you should manage your crew to get things fixed for the customers and fixed permanently (at least last a few more days).

Another routine is the fire alarm which happens every few weeks.

There were also severe water leaks. My neighbor’s home was completely routed by a leak upstairs. I could imagine how bad it was because I also got leaks on the wall and I could here the sound of waterfall upstairs and next door.

The early termination policy is also ridiculous. It will make you pay the termination fees and keep charging you until they rent the unit out.

Plus Urby apartments probably got the lowest square ft per dollar in the whole area.

Probably everyone would move out after one year Read More

My living experience here was a huge disappointment. I signed originally a one year lease, and thought moving to a larger apartment the following year would be a better experience for me; it was not. There are SEVERAL issues with this complex.
For context, I have lived in several apartments across the country. I have an excellent relationship with all of my landlords and I have always received a full security deposit back.
-The living spaces are too small. They're poorly manufactured. The most… common things that broke in my apartments: the pocket doors locking people inside, the AC units leaking, the bifold doors falling off, the cheap laminate floors flaking.
-The management team sucks. They will bleed you dry, they're impersonal, and they are slow to fix issues.
-The community is not dog friendly. There were several issues with the dog park for my first year there with tenants harassing dog owners, toxic food in the park, and the management refusing to create a safe space at night for dog owners.
-The management doesn't have a handle on finances. I often would get double charged for things, would get back charged for things months later, and when I left, they notified what they would be taking out of my deposit and then took hundreds of dollars more out.
Urby has also doubled their units with a second complex right next to their Harrison location, but is not planning on doubling their amenities. Having lived there, I know their pool and gym can get crowded and so I'm not sure this will pan out easily for the tenants...
The only good thing about this place was the maintenance and concierge crew. They were extremely personable, hard working, and attentive to issues. Read More

Harrison Urby is a great place to live. I was happy in the application process and was very impressed by Viktoriya's beautiful smile and professionalism. After I moved in, Anthony, Bri, Taylor, Carlos, Alex, Marisa, Jenni, Will, Jason, Eugene and other staffs make Harrison Urby our home. My husband wondered how Harrison Urby found all these wonderful people to staff this place. I want to take this opportunity to say thank you to Viktoriya, Anthony, Bri, Taylor, Carlos, Alex, Marisa, Jenni, Will,… Jason, Eugene and other staffs. I recommend Harrison Urby to everyone who is looking an apartment in this area. Harrison Urby is the best. Read More