Telegraph Hill

Delivery drivers have to leave packages in the office. Here is just 1 of my experiences. It's Christmas week. Alot of packages are being delivered. They were closed Friday for Christmas party and are closed on Sundays- which left Saturday to get packages. At 1pm I go to office, which is locked & note on door saying will be back @ 230pm. I come back @ 230 and sat in parking lot until someone showed up at 250pm. When I explained the inconvenience, was told " well we get a lunch" here is a… thought - maybe if your closed on friday..and going to be closed sunday..maybe a 2+ hr off sight lunch isn't the best idea when its the only time an entire community can get there packages over a 3 day period! Also if you give them a low review on these own site? It never shows - look at the reviews everywhere else and then look at reviews on there own page. Try filtering low to high on own site and nothing below 4 star comes up. This place is dishonest & far to expensive & not properly staffed. Avoid it. Read More

I lived here a year. The price jumped up $600 a month and it's way too high. Management is unhelpful and rude (won't even pick up the phone or give a call back). Went the entire month of February without hot water and they didn't do anything about it expect told us "too bad."

I've lived here 4 months. The place is nice but over priced. The community expenses you get on top of rent do not make sense & totaled 150.00 this last month. I do understand why they get so many 1 star reviews. Management is polite as long as you don't have any issues. If you do? They are defensive and lie rather than take ownership. Don't return calls and are inattentive to addressing issues. Great place ruined by bad management.

The property got bought out and the staff in the office got changed out. I preferred the old management this new management doesn't know what they're doing. The maintenance workers are great but we had to wait over 2 months to get things fixed in our townhouse. Plus there are cockroaches everywhere!