Presidium Casa Siena

If you're looking for peace of mind, responsive management, or even basic functionality in your home, look elsewhere. Living here has been a frustrating and disappointing experience from the start — this is not the luxury living that Presidium advertises.

Let me break it down:

False Office Hours: The management office is often closed when they claim to be open. I showed up on a Saturday during posted hours, only to find it locked. I couldn't access the gym as a result. It's not a one-time… issue — they regularly close earlier than listed.

Unreliable Emergency Line: The so-called 24-hour emergency number is a joke. No one picks up, and no one calls back. If something happens outside of their 9-to-5 schedule, you're completely on your own. From 5 PM to 9 AM, this building is essentially unmanaged.

Unresponsive & Unprofessional Management: Emails go unanswered for weeks. When I followed up, the manager became defensive and retaliatory instead of helping. This behavior is unacceptable from anyone managing people’s homes.

False Advertising: They claim the gym is 24 hours — it’s not. And to make matters worse, non-residents are often seen using the facility, which raises safety and security concerns.

Safety Issues Ignored: Lights in the hallways, corridors, and stairwells were out for days, creating very dark and unsafe conditions. This has happened multiple times with no urgency to fix it.

Elevator Outages: The elevators are frequently out of order. Try hauling groceries up three flights of stairs and you’ll know what I mean.

Constant False Fire Alarms: Fire alarms go off constantly with zero communication from management. These false alarms have jolted us awake at night and disrupted our weekends. Not a single apology or explanation is ever offered.

Fast to Charge, Slow to Help: Despite the numerous issues, they're quick to slap on a 10% late fee (which is a huge amount on these overpriced units) if rent is even a day late past the 3rd. That’s their priority — not fixing real problems.

Presidium gives off a false sense of luxury. The rent is high, the service is poor, and the living experience is exhausting instead of enjoyable. Unless you’re okay with all the issues I’ve listed — and trust me, there are more — don’t rent here.

There are plenty of other places that treat their residents with respect and actually deliver what they promise. This isn’t one of them. Read More