4/17/26
Worst Rental Experience — Ongoing Bed Bug Issue
If I could give zero stars, I absolutely would.
This has been one of the worst rental experiences I’ve ever had. From day one, our apartment was not even properly cleaned before our move-in date, which set the tone for everything that followed.
The most serious issue has been an ongoing bed bug infestation that started in December and is STILL not resolved. This is a serious health and safety concern, and management has failed to properly address it despite multiple complaints.
The property... manager, Beck, is extremely unprofessional and dismissive. Any time you try to bring up concerns, she avoids accountability, cuts conversations short, and makes you feel like a burden instead of a resident. To make matters worse, she refuses to provide corporate contact information when requested, which feels very intentional.
Management here clearly does not prioritize tenants or basic living conditions. Save yourself the stress and look elsewhere.
Review from Apartments.com
Property Manager at The Bluffs at Tierra Contenta responded to this review
Thank you for your feedback. Our team takes all concerns seriously, and we’ve reviewed the matters mentioned with our team and licensed pest control. At this time, no active issues have been found, and previous concerns were addressed promptly.... Please contact our team directly so we can continue the conversation and assist further.













