Lakes at Lemmon Valley

Management put a violation on our car for being in our assigned parking spot that we pay for. The car is newer, in good shape, clean, and no dents or flat tires. They started to scrape off the sticker realizing they made a mistake and left it half scraped off. Now my window won’t open and they refuse to admit it was a mistake, or help in any way possible to remove the sticker. The office was so insanely rude when I asked for help fixing their mistake and to help me take the sticker off. When I… asked to speak to a manager about the situation the lady said “no, the manager will not speak to you about this.” Worst customer service I’ve ever experienced. Read More

Paper thin walls you can hear everything upstairs and watch out for dog poo

The Lakes of Lemmon Valley, in my opinion, is the best place to live in Reno, NV. Management here is highly responsive and the ground keepers are always out working to make this an excellent place to live. I love the clubhouse with the pools and workout facility with sauna. My apartment is great, love the stainless steel appliances and the layout in perfect. Another positive about this place is the covered and assigned parking spots, which keeps the elements off my vehicle. The towing policy is… fantastic because people abide by the rules and won’t park in your spot. Overall, very happy about living here! Read More

Renters, please beware that The Lakes at Lemmon Valley has terrible parking policies for their tenants. I’m so sad and disappointed with the owner/management here, they are truly cold hearted and evil for towing my car at 2:00 AM, that costed my family $330. In these very difficult times where inflation is through the roof, my family got robbed on money that could’ve gone for groceries, gas, medical bills, this is what makes me sick and sad.
So, we arrived a day earlier from a trip at 11:30 PM… from being out of town and the office was closed, there was no way of getting a visitor pass, my husband was going to get one early in the morning when the office opened up, but when he went down to go get the parking pass, discovered our car had been towed away.
We had our Resident sticker on our car, it’s not like the tow driver didn’t know we live there.

We have always paid our rent 2-3 days in advance and I feel like this wasn’t fair. Why not just put a warning sticker instead?? As a curtesy for living here. There’s so many visitor parking spaces open.
It’s just not fair, I didn’t park in someone else space, we didn’t park in a fire hydrant or handicap space, we are not random people parking here that don’t live here, WE ARE PAYING TENANTS!
This is not right for people who pay to live here, we should not have our cars towed away if we live here, we are paying, giving our hard earned money to give YOU business and this is how you pay us? Really really bad what The Lakes at Lemmon Valley did to us. No other apartment complex do this, I’ve lived in a handful of apartments and I’ve never encountered this, where you can’t park in the visitor or extra parking spaces that apartments always provide to their tenants. I cannot be more disappointed to be be living here. At 2:00!!! I got towed?!?! Disgusting from your part Lemmon Lakes, I really hope this doesn’t happen to anyone living here because its really unfair to us paying rent. Read More