Brockport Crossings Apartments and Townhomes

These are some of the issues we experienced living just 10 months at Brockport Crossings:

- The neighbors set the dumpster on fire from a firework mishap 4th of July.
- Frequent litter in the parking lot, cans, plastic, empty alcohol bottles.
- Car was hit in the parking lot, the apartment complex does not have cameras and the police officer I spoke to said they’ve suggested to the office they get security cameras installed multiple times and refuse to.
- Our maintenance requests were often… neglected, seems like they only had 1 maintenance guy, and he got arrested, so our maintenance issues were further left unaddressed.
- During the time he was arrested, maintenance's temporary replacement left a mess of our living room when they attempted to fix our AC, leaving a mess of dirty water all over the floor and on our nearby electronics.
- Had several birds get stuck in our AC, they said they wouldn’t be able to remove them so bang on it until they free themself.
- Frequent plumbing issues; leaks in the bathtub faucet and kitchen sink.
- Severe creaky floorboards.

All this is frustrating on its own so it comes across as very insulting that they wanted to increase our rent $70 a month should we renew our lease. I tried negotiating with the property manager, Julie, and she said it was out of her control, she would need to contact corporate, but that I couldn’t contact them myself. I waited for a response from her for 4 weeks with no word, I followed up to discover from one of her assistants she went on a leave of absence without notifying me, and without notifying corporate of the situation like she said she would. I guess trying to maintain tenants wasn’t enough for her to take more seriously. Read More