Willow Pond Apartments & Townhouses

I’ve lived here 3 years now. On a positive note I have nothing but nice things to say about my current neighbors, but nothing else positive to say about this place. Thefts from cars and stolen packages are an ongoing problem here. Had a needle stick incident that has put me deep into debt and nearly resulted in giving me Hepatitis and unfortunately residents keep finding them around more and more often. When maintenance is done residents are seldom given more than 24 hours notice and if it’s… maintenance on something like rubbish disposal, laundry, or a parking lot residents are expected to make arrangements of their own for these services. I’d advise anyone thinking of moving here to at the very least talk to some current residents before doing so. Read More

When we first moved in window frames were freshly painted, however after the first winter all window frames were covered with BLACK MOLD. After numerous complaints to Willow Pond management and threats with lawsuits, they finally decided to change original windows that were over 40 years old. Due to poor ventilation in the bathroom (weak exhaust fan) hot water steam makes BLACK MOLD thrive, thus it requires annual repainting. Most likely black mold is airborne and circulated through cheap and… porous HVAC filters. CAUTION! Insurance companies offer liability mold coverage for tenant and homeowner policy, which means MOLD, could be DETRIMENTAL to your HEALTH.
The management has OVERCHARGED us twice two months in the row for rent, blaming it on internal computer glitch. Whatever justification there might be for such high rent, it is still not worth it. These claims above are not vindictive statements but TRUE and HONEST FACTS. I have taken pictures in support of these claims. Read More

Never did take the apt there but got majorly ripped off while processing a application. They told me I would get my 250 dollars back as I wrote them a check for 275. 25 was the application fee(which I understood I wouldn't get back), 250 was a hold fee. I was told at the time of writing the check I would get the 250 back had I givin them sufficient notice time which I did. When I called them to tell them I bought a house they told me I couldn't have my 250 dollars back as my application had… finished processing. What the heck is that all about? 250 dollars I gave them to never even live there? Is this how sad our society has become to rip off people like this? I would probably take them to court but I think this negative feedback will at least open there eyes and yours that there is a problem here. I have since bought a house and I am glad I did and never have to rent again. Read More

They do NOT have a online payment system, can't accept payment by cards. No rent paying services like cozy or rentigo. The payment options allow are enough for a one star. So rude