Terraces on the Green Apartments

I visited Terraces on the Green recently and it’s a beautiful, quiet community tucked in a great location. The landscaping was well cared for and the apartments looked bright and spacious. The leasing team was welcoming and made a great first impression. Definitely recommend taking a tour!

I have been living here for a year so far and I have no complaints. The office staff is very kind accommodating and personable. I saw a review saying that rent is due on the 1st with no grace period, it was made in 2019 so maybe the property was owned by a different company because that was not my experience. Rent is due on the 1st but you have until the 5th before you get a late fee or any eviction process is started. At one point I had an emergency where my savings was depleted and my other... bills need to be paid so I did not have the full rent. The front office was EXTERMELY accommodating, nothing like I ever experienced before from an apartment. I was able to pay my rent late, with late fees of course but they really listened and understood my situation and worked with me. I was very appreciative. Also, I saw something about maintenance. In my experience they work very quickly. My hot water heater was leaking during the night, the family downstairs called because it began to leak into their apartment and the maintenance emergency crew was at my house with a fan and shop vac immediately. However, the apartments are very pricy, I do not blame them because everywhere is pricy right now! Read More

Nichelle, Brandi and Jessica were all extremely helpful in the application process, planned community events, and maintained a clean property.

First off, this place is ridiculous and I can not stress this enough. They’re so quick to put an eviction notice on your door if you’re a day late but yet they let people live in one of their show units for free. They promote that they have 24 hour security but never see them. You cannot get a garage close to your unit, The appliances are so out of date from 1997, the cabinets are awful. They make so much money and charge so much but yet won’t update anything! Maintenance is lazy and never wants... to actually fix the problem, they just slap a bandaid on and hope it’s fixed. You can spend your money elsewhere and find an even better place worth the the money you’ll pay here or maybe even less. I will not recommend this place to anyone. Read More

I lived here for two years and moved out in June 2019. I debated posting this, but felt I should share my experience. I've lived in several rental properties through the years and this was by far the worst experience.
Within two months of moving in, the main waterline burst and flooded my entire apartment in the middle of summer, causing me to have to move out for two months while they restored the unit. The day after the apartment flooded, which happened in the middle of the night, I went to... work. I came home to most of my stuff packed and boxed up without ever being notified they hired a company to come into my apartment in the first place. So not only was I expected to get out that day, I also could not find anything because all my stuff was thrown into boxes, bags, etc. by young men working for the restoration company they hired. I was never offered another unit to live in or any help whatsoever. Luckily, I had family close-by that I could stay with.
Fast forward a year later, I had a mice infestation, which was unexpected to say the least. They said they had an exterminator come out and couldn't tell where the mice were getting in from. However, I happened to be there when they replaced my stove a few days later, and there was a golf ball-sized hole in the wall behind my stove. Clearly they had not looked very hard, especially considering I let them know that I had seen them run under the stove. You would think that would be the first place they would have checked. Maintenance came out and filled the hole the next day, and I stopped having mice issues.
Maintenance is great about fixing things and very friendly. I know this because I was constantly seeing them with things going wrong. At least once a month or every other month, I had issues with my toilet, shower, dishwasher, etc. breaking. These apartments are not cheap, and you should not have these reoccurring issues with the amount you pay to live here. I cleaned like a maniac when I moved out, and I was lucky enough to get my deposit back in full. My two friends who lived here also got their full deposit back after moving out. Being able to have dogs is nice. The dog park is a great feature and we used it all the time. The apartments are a good size and fairly open. The complex is quiet. However, the cons far outweigh the pros for this place. I've never had so many issues in a rental before and would advise anyone considering these apartments to stay away and look elsewhere. Read More