Commons

They don’t clean carpets before move ins- or the apartment for that matter. Make sure you check behind appliances before moving in. They also overcharged and then decreased prices months later but I’m still stuck paying a ridiculous amount for no microwave or room to put one anywhere, 1989 fridge, dishwasher, and stove with a round clock. Not even digital and uneven heating in oven. Window and tub broken when I moved in 5 months ago still not fixed and just getting worse. Maintenance comes and... takes photos and leaves it at that. My bathroom faucet is even leaking and growing stalactites but they won’t fix that either. Make sure you have bright flashlights when touring YOUR apartment because they’ll give you a tour of an apartment they actually cleaned instead of yours! Read More

I just moved in and when my family toured a unit they stated that the unit i was moving into would be the same as the one shown. There is no microwave. Fireplace or granite counter tops. Carpet is stained, sliding glass is disgustingly dirty in the runner, ceiling is also filthy.

2 weekends in a row I've tried to tour and the office has been closed. The sign says their open on Saturdays but no one is there. In my book that's horrible customer service

If you are looking for a great place to live, The Commons is the place to be. Great management/team in the office as well as a great maintenance team. I moved here on my own from NY and they have made me feel more welcomed than I could have ever hoped! Quiet, safe, clean, friendly place to live!

The Commons office has some very understanding staff and I haven’t had any issues with the neighborhood itself but their maintenance team is trash. I came home to a bat flying in my apartment, which was locked, and was told that it wasn’t an emergency and that no one was coming out to help. This was only relayed to me after 3 phone calls and half an hour waiting outside in the cold with just my coat and phone. Prior to this incident, I was without heat and after calling the after hour... maintenance line ended up having to spend a night in the freezing cold because no one thought it important enough to call back and no one was sent until the next day. Needless to say my apartment is still cold at 75 degrees. I am a firm believer that everyone should be comfortable in their own home and I currently am not if rodents/pests can get into my apartment even when windows and doors are locked and the people who I pay monthly maintenance fees to don’t see it as an issue nor emergency. Read More