Northwest Woods

Nexus Property Management is sneaky and heartless. My 79-year-old father lived in Northwest Woods for two years. He was diagnosed with pancreatic cancer recently and is no longer able to live alone. We have moved him in with us for the foreseeable future. His current lease ends in September. In May, he received a letter from the apartment management stating they would be raising the rent by $60/month next year but if he renewed his lease early, that increase would be cut in half. Given that he… is on a fixed income and elderly he could not afford the full rent increase so he was forced to sign a new lease in May. At the time he had no idea of his coming health issues. Had he known of his upcoming health issues he would not have signed a new lease in May. He would not have signed a new lease at all and would have given his notice in July, meeting the 60-day notice requirement. Now Nexus says he not only has to give 60-days notice, but will also forfeit his security deposit and be charged an additional 2-3 months rent for breaking the new lease. We have no issue with the 60-day notice as we know no matter when he moved out he’d have to give that and we will forfeit the security deposit but we asked that they not charge us the lease break fee given that the only reason he signed a new lease was because he was essentially forced to in order to avoid a large rent increase. We have made pleas to the apartment management and the corporate office but they are unwilling to budge at all and they will not return our calls. Read More

I've lived in this place on the top floor and my utilities will run around $200 a month the heating and AC units are old the windows are old your apartment will be cold. And when it snows be ready to have slow snow removal to the point it almost takes two days by that time the Sun will melt it

I lived the apartment on the top floor. The AC barely worked you will be hot in the summer and in the winter you will be cold. I left the apartment in the condition that it was when I got it and they claimed I had put a chip in the countertop in the kitchen. Which I find hard to believe but anyway it does no good to dispute. I gave a 60-day notice that I was moving out and and the day before my appointment they told me that they were not be able to meet with me because it was a holiday that is… the only day I had as I had moved out of state. Read More

They make this place sound so amazing.... Until you move in. They do not do any maintenance to the apartment when you first move in that you put on the sheet. Anna verbally tells me that I can have my trailer here so I can do my job one month later tells me I had to move it to the clubhouse then they send me a letter telling me I have to get it off the property in 7 days. They knew about my three cars and all of a sudden told me I have to get one of them off the property. Do not think for one… second that you're going to get your deposit back I guarantee you're going to wind up pain on top of your deposit. Read More