Drexel at Oakley

I’ll be honest. The reviews scared me before moving in. Many stated Drexel was dirty, management unhelpful, and overall dissatisfaction with their choice in apartment. I have experienced 0 issues living here. Leo and Alex in the leasing office are the nicest and most helpful people. Chase in Maintenance is quick and reliable. Online portal is super clear and easy to use. The pool and gym aren’t state of the art but definitely adequate. Common areas kept clean and mopped regularly. You can’t beat... the area. Less than 15 min from downtown and walking distance to so many shops and restaurants. Definitely do your own research but to me, Drexel was a great choice. Read More

Location is decent, but rooms are poorly maintained. Dealt with black mold in 2/3 bedrooms and also the living room with no reimbursement. Couch and bed were ruined.

If you end up living here and actually get your package when it's delivered, go ahead and get a lottery ticket too.

Would give 0 stars if I could. Issues with The Drexel:

1) you will be nickel'd and dime'd to death. The force you to pay for cable, for trash pickup outside your apartment (only 1 bag/pickup, so families of 2+, good luck!), and you also pay outrageous prices for trash/recycling. We've moved to a house that is quite larger than our apartment, and we pay less on all of our utilities in our *house* than we did at the Drexel.

2) the facilities are disgusting. Sure, the apartments are (fake)... luxury (slapped together very cheaply). But the grounds/hallways are nasty. Dog pee/poop constantly in the hallways, elevators, etc. Dog poop cans are never emptied.

3) The place is in awful shape. Maintenance does the best they can, but they are overworked for what is a falling-apart complex. To be specific, these are all the issues we had at move-in:
- water leaked out the back of one of our toilets, maintenance NEVER fixed it. Eventually my father-in-law fixed it.
- the dryer wouldn't turn on and it took them weeks to get a part in, meaning we used a laundromat in the meantime.
- Oven was extremely dirty upon move-in and was never cleaned, even after we told management about it
- did not receive mail keys until after a week of living there
- our bedroom fan did not function
- garbage disposal was not working for the first week
- smoke detector in the main bedroom chirped, and we couldn't reset it, and it wasn't fixed for days meaning we didn't sleep for days
- towel rack was not screwed into the drywall with anchors and came right off the wall
- our closet collapsed storage system collapsed after hanging just a few items; again, screwed into drywall with no anchors
- half (yes, literally half, we counted) of our electrical sockets did not work.

This is all JUST from move-in. Believe me, we had 10+ other problems in our 9 months of living there, including the dead bolt lock on our door breaking, not allowing us to EXIT OUR APARTMENT. Maintenance had to come through our window to get us out. And, our washer broke mid-cycle and our clothes were sopping wet, and we had to go to a laundromat at 10pm to re-wash them.

Moving out was the happiest day of our lives. There are so many other issues I could list, but this should be enough to scare you away. You're better off in a small apartment building run by someone local. Read More

The Drexel at Oakley is advertised as a safe, gated community. However, the doors and gates are broken and do not work. The staff is aware and is not willing to fix the issue.

I hope you like living in mold. This apartment is covered in mold. The staff will clean the mold and claim to lose your mold test to hide evidence. Get ready for your appliances to be broken for weeks-months before they are properly fixed. Trash smells and bugs consume the hallway. Management is completely disrespectful. Hate helping people. Living here was a weekly headache. Every resident I speak with has a laundry list of complaints. Would never recommend this apartment to anyone. This... apartment must be deleting reviews or offering some special for any positive review. Read More