Deer Run

I would give 0 stars if I could. The front office has the rudest staff, and they will do anything to make sure you don't get your deposit back. We always kept our apartment clean, and they told us our carpet had an animal urine smell to it - we didn't even have any animals! Would never have moved here if I read all the reviews beforehand.

Lived here for 1.5yrs. When moving out i was charged wrongfully charged for carpet cleaning. They used pictures of underneath the carpet to say it was stained, even though there was no stain on top of the carpet. The carpet wasn't new when i moved in (over 5yrs old), so i'm not sure how i was supposed to check under the carpet for any stains. I had no pets, no kids, and i have pictures with show the carpet spotless. When i spoke with the manager, she literally told me that i have to take her… word that the underside of the carpet was clean before i moved in.

I've lived in about 6 apartments as my company relocates me frequently for work, and i've never had a situation like this. I would highly recommend others to look elsewhere than deal with this. Or have them rip out the carpet and show you the underside of the carpet is clean during your move in inspection, cause they will use that to make you pay to upgrade their carpet. Read More

I lived in this apartment for almost years. I like the location because it's close to my work. They have a good maintenance staff. The front office Manager Debbie and her staff are very rude, they don't care about good customer service to their tenants. All they need is for you to sign the lease. They argue with you for almost everything you need them to fix. The Ownership changed early 2019 but the front office remained the same. I don't recommend them to anyone. There are better places around.… I wish I knew this before I moved to this apartment. When I moved out they charged me $400 for Livingroom blinds they believe are damaged. Instead of sending me my deposit, they send me a bill for $1,200 and threatened to take it collection if I don't pay. New tenants beware. Read More

Hi everyone, if you are looking for a property that is owned and managed by accountable people, click on a different location. If you are looking for a property in which the management handles themselves professionally, please don't waste your time with this location. I will say, if you are looking for a place to live that is run by people that speak out of both sides of their mouths, and simply cannot be honest about what parameters are needed to live here, then by all means you should contact… Deer Run. This is easily the most poorly run leasing agency that I've come across, and I strongly recommend choosing a different place to call home. Read More