Overlook at Murrayhill Apartments

Building is old and falling apart.
Lots of gaps on doors and windows.
Spiders and all kinds of bugs easily crawl in.
Manager in this complex is extremely unprofessional and greedy. They are renting out units that are not ready to be occupied. Prior tenant's stuff are left in the covers which made it apparent that they are not getting the unit professionally cleaned after a tenant move out.

Yes, they will be all friendly with you until you question why you are being charged for damages you… did not cause. Then you will see how rude and unprofessional Tiffany truly is.

There are plenty of other apartment in this area.
Would never recommend Overlook Apartment to anyone. Read More

We have literally lived here for years! From the neighborhood, to our community, to the maintenance staff, to the office staff, it all is the BEST. This is coming from a person who has lived in multiple apartments throughout the years, this place is hands down my favorite.

Two years of being a model tenant thrown out the window by shoddy and unprofessional management. Emergency intrusion made while I was at work to shut a window that wasn't open or in any danger of leaking for a power washing that didn't occur, damaging the AC unit in the process and endangering the lives of my pets during one of the hottest days of the year. When attempting to elicit any sort of apology or explanation for the aforementioned invasion, and to remind them once again that the abusive… ex also named in one of the voicemails they left had, in fact, moved out eighteen months prior, I was repeatedly cut off, talked down to, and dismissed without any hint of conciliatory behavior or even acknowledgement that the handling of the situation was less than ideal. Instead was told (despite having a completely contraindicative conversation with the same agent not four months prior) that the pets in question needed to be approved and added to the lease and never had been - again, just a few months after a conversation with the same woman where we confirmed that small rodents didn't need to go through the same process as a cat. My fault for not holding her to that in writing, apparently - and my fault for expecting anything more than to be repeatedly interrupted, condescended to, and be furnished with ultimatums. Apparently prior issues with their service and ability to process payments properly were things I should have paid closer to attention to.

In all fairness, their maintenance staff is absolutely exceptional, and very prompt and professional with their solutions. Just do not give management the time of day - they may seem like they care, but at the first issue, they will rake you over the coals with zero consideration for you as an individual. Read More

I have lived here for a little over a year and have to say I really like the Overlook at Murrayhill. It's a smaller complex than some of its other neighbors and that's what makes it appealing. It's quiet and close to a lot of things; bus stops, grocery store, gyms, mall and parks. The grounds are well maintained and the management company continues to keep up the apartments as well. The layouts for the apartments are smiple, good size master bedroom but great master bedroom closet if you like… clothes and need the space. Only two small things that I would make a comment on; the kitchen is a little older but works well and the apartment does not have air conditioning, although 98% of the time a fan will suffice. Overall the management seems friendly every time I have gone into the office and the one or two times I asked maintenance about something they were very responsive. It's a cozy little place I call home. Read More