12/3/25
Verified Renter
Community is nice and kept up for the most part. They provide nice events for the residents. However I’ve had an issue with water and sewage bills since I moved here and trying to get assistance from front office to rectify is almost impossible. They will call and say if you don’t pay they are getting an attorney involved however when I ask for clarity or help understanding the bill they tell me to call the vendor. If the apartment works in tandem with the water vendor they should be able to... help.
Review from Apartments.com
Property Manager at Riverwalk responded to this review
Thank you for taking the time to share your feedback. We’re glad to hear that you enjoy the community and the resident events we provide. However, we’re truly sorry to learn about the frustration you’ve experienced regarding your water and sewage... billing.
Our goal is always to assist residents as thoroughly as possible, and we apologize if your concerns were not addressed in a clear or supportive manner. While billing is handled through our utility vendor, our team should still help guide you through the process and ensure you’re getting the information you need.
We would appreciate the opportunity to review your account in detail and work with you toward a resolution. Please contact the office at your earliest convenience so we can assist you directly.
Thank you again for bringing this to our attention. Your feedback helps us improve.